Summary
Overview
Work History
Education
Skills
References
Timeline
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Tanya Hill

Courtice

Summary

To gain employment in a positive environment where my experience, skills and knowledge can be utilized to full potential. Medical Office Assistant with 19 years of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of medical terminology.

Overview

21
21
years of professional experience

Work History

MEDICAL OFFICE ADMINISTRATION

DR WARREN KE MD
09.2004 - 07.2023
  • Uphold the highest level of doctor to patient confidentiality
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Answering phone calls and helping to solve patient concerns
  • Booking referrals to specialists and clinics at the doctor’s request
  • Cleaning/Sanitization.
  • Assisted families in navigating complex medical diagnoses or mental health concerns with empathy and understanding.
  • Maintained a professional environment through the organization of office materials, resources, and shared spaces.

CONCESSION/CATERING SERVICES

CANADIAN TIRE MOTORSPORTS INC.
05.2020 - 07.2022
  • Fast food customer service in a concession style grill
  • Food preparation for large groups
  • Evening reception/banquet service
  • Cash handling
  • Cleaning/Sanitization.

REGIONAL FRANCHISE OPERATIONS MANAGER

HEBAL MAGIC WEIGHT MANAGEMENT SYSTEMS
08.2002 - 08.2004
  • Oversaw operations and provided support to 82 centers and franchise owners
  • Trained and educated new owners and staff members
  • Attended and assisted with grand openings and daily operations.
  • Managed conflict resolution between franchisees and corporate office as needed in a fair-minded manner that preserved long-term partnerships.

Education

Correctional Service Worker Program -

Sir Sanford Fleming College
Peterborough, ON
06.2001

Skills

  • Excellent customer service skills
  • Excellent verbal and written communication
  • Software knowledge including Word, Excel, OneDrive, Oscar medical programming
  • Administration and management skills
  • Multitasking
  • Problem-Solving
  • Teamwork and Collaboration

References

References can be provided upon your request.

Timeline

CONCESSION/CATERING SERVICES

CANADIAN TIRE MOTORSPORTS INC.
05.2020 - 07.2022

MEDICAL OFFICE ADMINISTRATION

DR WARREN KE MD
09.2004 - 07.2023

REGIONAL FRANCHISE OPERATIONS MANAGER

HEBAL MAGIC WEIGHT MANAGEMENT SYSTEMS
08.2002 - 08.2004

Correctional Service Worker Program -

Sir Sanford Fleming College

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Tanya Hill