Christine Discarsa
Edmonton,Canada
Summary
Empathetic, effective, motivated and maintain cooperative working relationships with others. To obtain a position where there is room for valuable experience, that will allow me to gain skills needed to enter the workforce while becoming an asset to your company. Skilled in medical office administration and Medical Referral Specialist. Expertise in EMR systems and commitment to detail have significantly enhanced clinic operations, showcasing my ability to thrive in fast-paced healthcare environments. I have deep understanding of healthcare administration and patient care coordination.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Office Administration
Rest Easy Alberta Ltd. Sleep and Pulmonary Clinic
Edmonton, Canada
05.2023 - Current
- Scheduled appointments for patients via phone and in person
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Organized charts, documents and supplies to maintain team productivity
- Led patients to exam room and answered general questions
- Processing and tracking patient referrals to ensure timely scheduling of appointments with specialists or other healthcare services
- Communicate with insurance companies, provide customer service, accept payments, and take care of many other tasks that are essential for keeping any medical facility running smoothly
- Used POS system and cash register to receive payments by cash, debit, or credit card
Medical Office Administration
PrimeMD Family Health Clinic
Edmonton, Canada
09.2021 - 05.2023
- Gathered and documented vital signs such as temperature, pulse and respiration
- Relayed Messages from patients to physician about concerns, condition updates or refill request to facilitate treatment
- Batch scanned and indexed to patient charts to improve data availability while maintaining security
- Interviewed patients to verify information, record medical history and confirm the purpose of the visit
- Schedules appointments for patients
- Administering medications under a Physician’s supervision
- Used POS system and cash register to receive payments by cash, debit, or credit card
Sandwich Artist
Subway Restaurant Corps.
Edmonton, Canada
07.2019 - 09.2022
- Kept customer and food preparation areas clean and well organized
- Organized food preparation stations and regularly replenished supplies
- Delivered superior customer service focused on quality and meeting customer needs
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales
- Completed opening, closing and shift change task by following company guidelines
- Used POS system and cash register to receive payments by cash, debit, or credit card
Education
Medical Office Administration and Unit Clerk -
ABM College
Calgary, AB01.2021
Highschool Diploma -
Notre Dame of Marbel University
Koronadal City, Philippines01-2019
Skills
- Customer Service Skills
- Proficient keyboarding skills
- Excellent communication skills
- Solid knowledge of Medical Terminology
- Transcription
- Office procedure
- Attention to Detail
- Planning and organizational skills
- Knowledgeable in using Health Quest as EMR
- Confident in MS office (Word, Outlook, Excel and Powerpoint)
- Ability to organize and prioritize work in a fast-paced environment
- Punctual
- Easily adapt to new policies and procedures
- Knowledgeable in using EMR and Alberta Net Care
- Medical insurance billing
- Proficiency in medical management systems
Certification
- Certificate of Completion: Privacy awareness in Health Care Training, 03/02/23, Edmonton, AB
- Certificate of Training for having successfully completed the Alberta Course Requirements and is certified in: Standard First Aid includes AED and CPR Level C, 08/24/24, Edmonton, AB
- Certificate of Training for having successfully completed in: Equality, Diversity and Inclusion, 10/05/24, Edmonton, AB
References
Rowena Corre | Area Manager
587-991-2494
Timeline
Medical Office Administration
Rest Easy Alberta Ltd. Sleep and Pulmonary Clinic
05.2023 - Current
Medical Office Administration
PrimeMD Family Health Clinic
09.2021 - 05.2023
Sandwich Artist
Subway Restaurant Corps.
07.2019 - 09.2022
- Certificate of Completion: Privacy awareness in Health Care Training, 03/02/23, Edmonton, AB
- Certificate of Training for having successfully completed the Alberta Course Requirements and is certified in: Standard First Aid includes AED and CPR Level C, 08/24/24, Edmonton, AB
- Certificate of Training for having successfully completed in: Equality, Diversity and Inclusion, 10/05/24, Edmonton, AB
Medical Office Administration and Unit Clerk -
ABM College
Highschool Diploma -
Notre Dame of Marbel University
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