Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tanushi Tanushi

Winnipeg,MB

Summary

Dynamic Omni Channel Specialist with a proven track record at Best Buy, excelling in client relationship management and expert problem-solving. Enhanced customer satisfaction through proactive engagement and effective team collaboration. Recognized for maintaining accuracy in cash handling while fostering a welcoming environment, ensuring seamless operations and compliance.

Overview

3
3
years of professional experience

Work History

Omni Channel Specialist

Best Buy
07.2024 - Current


  • Cultivated new clientele by proactively interacting with prospective clients and emphasizing the advantages of our product lines.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Cash Supervisor

Pizza Pizza
05.2022 - Current
  • Reduced wait times with quick, accurate cash register operation and effective communication with team members.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring consistent adherence by all team members.
  • Trained new employees on proper cash handling techniques, ensuring consistent quality across all staff members.
  • Enhanced customer satisfaction by efficiently handling cash transactions and providing exceptional service.
  • Conducted daily audits of cash registers to ensure accuracy and compliance with company policies.

Shift Manager

McDonald's
06.2022 - 01.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Graduate Certificate - Business Management

Seneca College of Applied Arts And Technology
North York
04-2022

Skills

  • Client relationship management
  • Expert problem solving
  • Analytical thinking
  • Documentation management

Languages

English

Timeline

Omni Channel Specialist

Best Buy
07.2024 - Current

Shift Manager

McDonald's
06.2022 - 01.2025

Cash Supervisor

Pizza Pizza
05.2022 - Current

Graduate Certificate - Business Management

Seneca College of Applied Arts And Technology

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Tanushi Tanushi