Summary
Overview
Work History
Education
Websites
Certification
Timeline
Generic

Sreetha Sudhakaran

Pembina Highway,Manitoba

Summary

A management professional with five plus years of experience in project coordination and office administration. Managed and coordinated complex projects across multiple industries; proven ability to plan schedule and monitor projects to ensure successful completion within budget and on time. Experienced in effective communication with stakeholders, resolving project issues and providing team support. Worked towards the accomplishment of organizational goals and delivered high quality results ensuring 100 plus customer satisfaction. Showed communication skill sets in resolving problems with the stakeholders, customers, and vendors. Possess a master’s degree in engineering technology and am currently pursuing a post-degree certificate in Advanced Business Management (The University of Winnipeg, Professional, Applied, and Continuing Education) that provides three certifications, which include the Emerging Leader Certificate, the Applied Project Management Certificate, and the Management Certificate.

Overview

8
8
years of professional experience
1
1
Certification

Work History

OMNI CHANNEL SPECIALIST

BEST BUY
10.2022 - Current
  • Experiences in EPOS and TREX software, which helps in delivering exceptional service that includes responding to customer inquiries, smooth and efficient check-out, providing accurate and timely information, addressing complaints, and maintaining records
  • Organizes products in store areas according to recent trends and keeps track of the numbers of products, which helps in maintaining a clean environment as well as eliminating wrong price tag problems
  • Ensures that the appropriate paperwork is filled out in relation to the receiving and returning of products, which helps reduce the time frame of audits
  • Supports the entire team in completing and finishing all the jobs, contributing to the upkeep of the store's standards and quality, and collaborating with cross-functional teams to promote the organisation’s brand image.

ADMINISTRATOR

EKA ENTERPRISES
02.2019 - 03.2022
  • Monitored inventory and modernized purchases by centralizing them made a significant difference in profit, which allowed the company to increase product profit by 10% within a specific time frame
  • Standardized accounting and inventory management by installing new software for managing accounts and billing, stock management, and customer complaints that lowered labor costs and increased the number of vendors
  • Addressed and resolved customer inquiries and maintained good relationships with other peer industry members helped in boosting the Google review to 4.5 stars
  • Managed daily office operations such as answering phone calls, responding to emails, and handling mail; kept records of files, databases, and reports.

PROJECT COORDINATOR

KARAYIL INFRA DEVELOPERS
02.2016 - 12.2018
  • Maintained proper documentation and accounting right from the start till the end of the project by analyzing project data, which helped in producing progress reports and helped in not making any errors
  • Created and updated all the scheduled deadlines and project activities with the help of spreadsheets and continuously paying attention to the regular updates, which reflected in risk reduction
  • Coordinated and monitored project progress and events by holding regular meetings and brainstorming with team members and stakeholders, which led to 90 percent efficiency in budgeting and meeting the deadline
  • Resolved project issues by identifying the issues that arose during the project that helped in reducing schedule conflict.

Education

Post Graduate Certificate - Advanced Business Management

University of Winnipeg, Professional, Applied and Continuing Education
04.2023

Masters in technology -

Calicut University, India
04.2015

Certification

  • Eligibility for CIM (Certified in Management)
  • Indigenous Insights Certificate
  • Applied Project Management Certificate
  • Emerging Leaders Certificate
  • Management Certificate

Timeline

OMNI CHANNEL SPECIALIST

BEST BUY
10.2022 - Current

ADMINISTRATOR

EKA ENTERPRISES
02.2019 - 03.2022

PROJECT COORDINATOR

KARAYIL INFRA DEVELOPERS
02.2016 - 12.2018

Post Graduate Certificate - Advanced Business Management

University of Winnipeg, Professional, Applied and Continuing Education

Masters in technology -

Calicut University, India

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