Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tanuj Sabharwal

Surrey,Canada

Summary

Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced computing proficiency and demonstrated skill managing and driving multiple projects with minimal supervision.

Overview

6
6
years of professional experience

Work History

Transit Operator

CMBC (TransLink)
04.2023 - Current
  • Safely operate transit vehicles, adhering to traffic laws and company policies, ensuring passenger safety and comfort throughout journeys
  • Provide excellent customer service by assisting passengers with boarding, fare payment, and inquiries, maintaining a courteous and professional demeanor
  • Conduct pre-trip inspections of vehicles, checking for mechanical issues and reporting any maintenance needs promptly to maintenance staff
  • Maintain accurate records of vehicle inspections, passenger counts, and incident reports, contributing to the efficient operation of transit services
  • Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
  • Achieved higher on-time performance with strict adherence to schedules and effective route planning.
  • Completed required paperwork, including timesheets, incident reports, and maintenance logs to ensure accurate recordkeeping.
  • Enhanced safety standards by conducting regular vehicle inspections and maintenance checks.

Process Assistant

Amazon Fulfillment
04.2022 - 04.2023
  • Coordinated the execution of projects, assuring they are done in an efficient manner, that they adhere to project protocols
  • Presented project updates to internal stakeholder groups, external agencies, organizations, and other stakeholders
  • Assisted with the dissemination of information and knowledge related to projects and key programs and initiatives
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Career Break – Travel

11.2021 - 02.2022
  • Travelled to India

Food Services Supervisor

Fat burger
03.2021 - 10.2021
  • Lead the operations of kitchen staff
  • Keep the tracks of stocks and maintain proper par stock of supplies
  • Making the budget with weekly sales figures
  • Train new and existing staff
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.

Associate

Amazon fulfillment center
08.2018 - 06.2020
  • Primary job is inbound stowing and also trained in outbound sorting
  • Operated frequently scanners to track shipment progression and input data into the shipment system
  • Troubleshoot problems
  • Ensure product meets quality requirements
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Diploma of General Studies - Major in Business Administration

Kwantlen Polytechnic University
Surrey, British Columbia
04.2020

Skills

  • Workflow Management
  • Assignment Delegation
  • Management Support
  • Traffic Regulations Compliance
  • Vehicle maintenance knowledge
  • Safety Management
  • Process Documentation
  • Paperwork Processing
  • Process Analysis

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Transit Operator

CMBC (TransLink)
04.2023 - Current

Process Assistant

Amazon Fulfillment
04.2022 - 04.2023

Career Break – Travel

11.2021 - 02.2022

Food Services Supervisor

Fat burger
03.2021 - 10.2021

Associate

Amazon fulfillment center
08.2018 - 06.2020

Diploma of General Studies - Major in Business Administration

Kwantlen Polytechnic University

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Tanuj Sabharwal