Avraj Singh
Fredericton,NB
Summary
Seasoned professional with a proven track record in transportation and sales, notably at City Of Fredericton, where I enhanced on-time performance and safety standards. Skilled in route planning and effective communication, I excel in staff supervision and customer satisfaction, achieving significant improvements in operational efficiency and team cohesion.
Overview
5
5
years of professional experience
Work History
Transit Operator
City Of Fredericton
04.2024 - Current
- Achieved higher on-time performance with strict adherence to schedules and effective route planning.
- Enhanced safety standards by conducting regular vehicle inspections and maintenance checks.
- Acted as a positive representative of the transit company by maintaining a professional appearance and demeanor at all times while on duty.
- Supported company initiatives aimed at reducing environmental impact by practicing fuel-efficient driving techniques during daily operations.
- Assisted in the training of new Transit Operators, sharing expertise and best practices for successful job performance.
- Collaborated with dispatchers to receive route updates or report any delays affecting the transit schedule.
Truck Driver
Caliber Trans Inc.
08.2023 - 12.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Car Sales Executive
VIP Motors
01.2023 - 08.2023
- Streamlined internal processes relating to paperwork completion and submission, reducing administrative errors during sales transactions significantly.
- Participated in industry trade shows, networking events, and professional development opportunities to continually refine knowledge and skills in the automotive sales field.
- Improved overall dealership reputation by providing exceptional customer service throughout all stages of the car buying experience.
- Managed performance for dealerships for new and used cars, spare parts and service departments.
- Addressed customer concerns promptly and professionally, resolving issues to the satisfaction of both parties whenever possible.
Truck Driver
Day and Ross
05.2022 - 12.2022
- Operated with safety and skill to avoid accidents and delays.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Department Manager
Pizza Pizza
01.2021 - 05.2022
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Assisted in the development of departmental policies and procedures to maintain consistency across all customer interactions.
- Improved customer satisfaction by efficiently resolving inquiries and complaints in a timely manner.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Delivery Driver
Amazon
01.2020 - 10.2020
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Education
Business Administration - Business Administration And Management
Seneca College of Applied Arts And Technology
North York, Onatrio09-2019
Skills
- Safe driving practices
- Route planning
- PowerPoint
- Time management
- Effective communication
- Staff supervision
- Schedule management
- Sales management
- Problem-solving
- Active listening
- Adaptability and flexibility
- Computer proficiency
Languages
Timeline
Transit Operator
City Of Fredericton
04.2024 - Current
Truck Driver
Caliber Trans Inc.
08.2023 - 12.2023
Car Sales Executive
VIP Motors
01.2023 - 08.2023
Truck Driver
Day and Ross
05.2022 - 12.2022
Department Manager
Pizza Pizza
01.2021 - 05.2022
Delivery Driver
Amazon
01.2020 - 10.2020
Business Administration - Business Administration And Management
Seneca College of Applied Arts And Technology
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