Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mathew Angayil Mathai

Toronto,ON

Summary

Experienced Bus Operator offering exceptional skills in route planning gained during 10+ years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores. Proficient and hardworking Transportation professional well-versed in area attractions and available amenities. "Employee of the year" candidate multiple times.

Overview

19
19
years of professional experience

Work History

Transit Operator

Miller Transit (York Region Transit)
03.2011 - Current
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Followed company policies and procedures and maintained compliance with standards.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Followed predetermined routes to consistently meet targets and maintain schedules.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
  • Completed reports for each finished shift and noted all incidents, accidents and other pertinent information for supervisors.
  • Answered questions and addressed concerns from riders regarding fares and bus schedules.
  • Operated controls to open and close transit vehicle doors.
  • Maximized equipment performance and passenger safety by following company inspection and maintenance protocols and procedures.

Supervisor

Al Khasirah Hospital
01.2005 - 03.2009
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.Hosp
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.

Education

GED -

HVAC School
Apprentice
02.1990

High School Diploma -

Idukki High School
Idukki
01.1986

Skills

  • Pre-Trip Inspections
  • Light & Heavy Operations
  • Emergency Evacuation
  • Transportation Security
  • Wayside Equipment
  • Paperwork Processing
  • Scheduling
  • Safe Driving Skills
  • Accurate Recordkeeping
  • DZ License holder with Accident Free History
  • Basic Repairs
  • Safe Driving Practices
  • Decision making
  • Attention to detail
  • Safe driving techniques
  • Time management
  • Multitasking abilities
  • Problem solving

Languages

English
Professional Working
Arabic
Limited Working
Hindi
Native or Bilingual
Tamil
Native or Bilingual
Malayalam
Native or Bilingual

Timeline

Transit Operator

Miller Transit (York Region Transit)
03.2011 - Current

Supervisor

Al Khasirah Hospital
01.2005 - 03.2009

GED -

HVAC School

High School Diploma -

Idukki High School

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Mathew Angayil Mathai