Proactive leader with a strong background in sales strategy and inventory control. Known for implementing effective loss prevention techniques and training staff to elevate customer service standards.
Overview
16
16
years of professional experience
Work History
Senior Assistant Manager
Smart And Final
Pasadena
02.2018 - Current
Supervised daily operations and ensured compliance with store policies.
Trained and mentored new staff on customer service standards.
Managed inventory levels and coordinated stock replenishment processes.
Assisted in developing promotional displays to enhance product visibility.
Collaborated with management to implement efficient scheduling practices.
Resolved customer inquiries and complaints to maintain satisfaction levels.
Supported the implementation of loss prevention strategies throughout the store.
Monitored employee attendance to ensure adherence to scheduling guidelines.
Identified process improvements that could be implemented to enhance efficiency across all departments.
Developed effective strategies for increasing sales and profitability through product promotion initiatives.
Maintained accurate records of inventory levels, pricing structures, and purchase orders.
Managed day-to-day operations including opening and closing procedures and cash handling.
Created detailed reports on daily sales activities and identified areas of improvement in store operations.
Recruited, interviewed, hired, trained, supervised, evaluated job performance of employees.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Logistics Associate
Target
La Verne
12.2015 - 05.2018
Stocked shelves with merchandise to ensure availability for customers.
Organized inventory to maintain an efficient and orderly stockroom.
Assisted customers in locating products throughout the store.
Monitored product expiration dates and removed expired items.
Followed safety protocols while handling equipment and products.
Maintained cleanliness of aisles to enhance shopping experience.
Lifted materials of varied weights on regular basis.
Faced products on shelves and displays to meet company policies.
Removed outdated products from shelves in accordance with company policy.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Assistant Manager
Fresh&Easy
Azusa
04.2010 - 11.2015
Supported inventory management by tracking stock levels and placing orders.
Trained new employees on customer service standards and operational procedures.
Resolved customer inquiries and complaints to enhance satisfaction.
Monitored cash handling procedures to ensure accuracy and compliance.
Directed daily operations, including scheduling shifts and assigning responsibilities..
Resolved conflicts between team members in an effective manner.
Collaborated with management on developing strategic plans for achieving business goals.