Tammy Rayner
Borden-Carleton,PE
Summary
Highly skilled and dedicated professional with extensive experience in program coordination, case management, and community outreach within the Canadian Armed Forces (CAF) environment. Proven ability to assess complex situations, provide information and assistance, and facilitate referrals to appropriate agencies. Demonstrated leadership in program operations, data analysis, and budget management. Seeking to leverage my skills and experience to contribute to a dynamic and forward-thinking organization.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Military Family Program Coordinator
PEI Military Family Resource Centre
09.2018 - Current
- Assessed clients' situations to provide information, assistance, and referral to navigate CAF lifestyle challenges.
- Acted as case manager for families with intricate needs, collaborating with CAF, local community resources, and external partnership agencies.
- Facilitated referrals to appropriate agencies/organizations and provided follow-up.
- Conducted community orientations, information sessions, and briefings.
- Compiled data and reported program and service gaps to Executive Director and team.
- Provided ongoing direction and leadership for program operations.
- Tracked and reported expenses accurately to manage program budgets.
- Organized and managed program development from conception through successful execution. - Developed and maintained relationships with external partners to facilitate program operations. - Developed proposals and operational plans within assigned area.
- Assisted with grant writing and fundraising efforts to secure funding and sustain program long-term.
- Recruited, interviewed and hired summer students and implemented mentoring program to promote positive feedback and engagement.
National Military Family Council Director/Chair
Volunteer Role - Canadian Armed Forces
08.2013 - 08.2015
- Provided reports to CAF organizational leadership to guide operational strategy.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Represented all OUTCAN families on issues and services.
Research Administrative Coordinator, Contracts/Grants Facilitation and Support
Centre for Clinical Research, Capital Health
01.2010 - 06.2012
- Managed, identified, and implemented administrative processes in support of Contract/Grants Facilitation and Support Office
- Led the way in applying/learning and implementing new database software and aligning administrative processes/practices
- Developed solid working relationships with internal and external partners.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Prepared detailed documents and reports in adherence administrative processes.
- Developed and implemented organizational systems to streamline daily operations.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Personal Development/Community Integration Coordinator/Bookkeeper
Calgary Military Family Resource Centre
01.2008 - 06.2009
- Assisted, informed, and supported military families using community development principles and fostering partnerships
- Administered programs including annual planning, budgeting, and evaluating
- Planned and organized major special events
- Coordinated fundraising opportunities to raise awareness of "Support our Troops" initiatives. Developed marketing tools and advertising to promote and enhance programming
- Handled bookkeeping responsibilities
- Managed relationships with community, government, and funding partners.
Executive Assistant/Administration Team Lead
Big Brothers Big Sisters of Calgary and Area
07.2007 - 01.2008
- Provided direct support to Executive Director, Director of Development/Communications, and Director of Service Delivery
- Led administrative team
- Managed various administrative tasks and office management responsibilities
- Organized events and conferences
- Handled HR record management
- Managed relationships with community, government, and funding partners.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
Project and Administrative Coordinator/Executive Assistant – Contract Position
Ottawa Centre for Research and Innovation (OCRI)
07.2005 - 06.2007
- Provided direct support services to Executive Director of Education and Research
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Managed various projects and provided administrative support to education programs
- Recorded minutes for various committees
- Assisted with special events.
- Created Standard Operating Procedures for Youth Justice Initiative in cooperation with Ottawa Public School Board and Ottawa Catholic School Board.
Office Administrator
Nova Scotia Co-operative Council
08.2004 - 07.2005
- Provided direct administrative support services for Chief Executive Officer and Director of Operations
- Maintained accounting records and databases
- Updated website information
- Handled payroll and Revenue Canada remittances
- Assisted in development of promotional activities
- Planned and organized events.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Project Consultant/SDPC Coordinator, Northern Region – Term Position
Canada-Nova Scotia Skills And Learning Framework
09.2001 - 05.2004
- Conducted promotional activities
- Coordinated and supported communication efforts
- Managed relationships with government agencies and community
- Managed project proposals and budgets
- Handled administrative logistics for committees
- Managed office operations.
- Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Developed and implemented project plans and budgets to ensure successful execution.
Office Administrator – Term Position
East Coast Music Awards
09.2000 - 05.2001
- Organized business, professional, and government contacts
- Coordinated day-to-day office activities
- Assisted in setting up and maintaining office systems
- Prepared and worked with databases and spreadsheets
- Worked closely with sponsors
- Recorded minutes from meetings.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Skills
- Database Management
- Event Planning
- Project Management
- Workload Management
- Organizational Skills
- Effective Communication
- Multitasking Abilities
- Project Coordination
- Confidentiality Maintenance
- Budget Management
- Evaluation and Reporting
- Problem Solving
- Employee Supervision
- Performance Management
- Financial Reporting
- Program Development
- Policy Development
- New Hire Orientation
- Team Leadership
- Microsoft and IOS Software Proficiency
- Analytical and Critical Thinking
Additional Information
- Proficient in database management and quality assurance.
- Excellent communication and collaboration skills.
- Strong administrative and organizational abilities.
- Skilled in event management and fundraising.
- Knowledgeable in community development principles.
- Familiar with budget management and forecasting.
- Experienced in relationship management with various stakeholders.
Education Training
- Oromocto High School, 1989
- Academy of Learning, 1993
- Hecate Strait Employment Agency, 1998
- Certificate in Business Planning and Market Research
- CPR "Class C" First Aid, 2009
- Self Defense/Street Sense, 2009
- WHIMIS, 2010
- Mental Health First Aid, 2019
- ASIST (Applied Suicide Intervention Skills Training), 2022
- Non-Profit Management, Mount Royal University, 2022
Volunteer Experience
- Queen Charlotte Islands Salmon Unlimited Society, Secretary, 01/01/1998, 12/31/1998
- PEI Chapter of the Parkinson's Foundation, Secretary, 01/01/2000, 12/31/2000
- Moncton Military Family Resource Centre, Volunteer Event Organizer, 01/01/2000, 12/31/2000
- PEI Chapter Girl Guides of Canada, Marigold District, Brownie Leader, 01/01/2003, 12/31/2005
- Navy League of Canada, Voting Member, 01/01/2010, 12/31/2010
- Halifax and Area Military Family Resource Centre Board of Directors, Secretary, 01/01/2011, 12/31/2011
- National Military Family Council, Chair/OUTCAN Representative, 01/01/2013, 12/31/2015
Languages
English
Native or Bilingual
Certification
Dare To Lead Training
Mental Health First Aid Training
ASIST - Applied Suicide Intervention Skills Training
Business Planning and Market Research Certificate
Timeline
Military Family Program Coordinator
PEI Military Family Resource Centre
09.2018 - Current
National Military Family Council Director/Chair
Volunteer Role - Canadian Armed Forces
08.2013 - 08.2015
Research Administrative Coordinator, Contracts/Grants Facilitation and Support
Centre for Clinical Research, Capital Health
01.2010 - 06.2012
Personal Development/Community Integration Coordinator/Bookkeeper
Calgary Military Family Resource Centre
01.2008 - 06.2009
Executive Assistant/Administration Team Lead
Big Brothers Big Sisters of Calgary and Area
07.2007 - 01.2008
Project and Administrative Coordinator/Executive Assistant – Contract Position
Ottawa Centre for Research and Innovation (OCRI)
07.2005 - 06.2007
Office Administrator
Nova Scotia Co-operative Council
08.2004 - 07.2005
Project Consultant/SDPC Coordinator, Northern Region – Term Position
Canada-Nova Scotia Skills And Learning Framework
09.2001 - 05.2004
Office Administrator – Term Position
East Coast Music Awards
09.2000 - 05.2001
Dare To Lead Training
Mental Health First Aid Training
ASIST - Applied Suicide Intervention Skills Training
Business Planning and Market Research Certificate
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