Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tamaral Wright-Brown

Vancouver,BC

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

8
8
years of professional experience

Work History

Medical Office Assistant

Willow Reproductive Clinic
10.2023 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used MedAccess to schedule appointments for doctor visits and procedures.
  • Registered patients and completed associated paperwork for accurate records.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.

Medical Office Assistant

Oakridge Pediatric
04.2023 - 09.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Used Accuro to schedule appointments for doctor visits and procedures.
  • Registered patients and completed associated paperwork for accurate records.

Medical Office Assistant

8th ave Family & Maternity Care
09.2021 - 04.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Used OSCAR to schedule appointments for doctor visits and procedures.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.

Sales Associate

1st Avenue Liquor Store
06.2020 - 05.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate/Assistant Manager

Champs sports
09.2016 - 03.2020
  • Promote new merchandise and seasonal deals
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.


Education

Secondary School -

Sir Charles Tupper

Medical Office Assistant Certificate -

Vancouver Community College

Skills

  • Adaptable and Flexible
  • Positive Attitude
  • Multitasking and Organization
  • Managing patient records
  • Phone and Email Etiquette
  • Payment collection and processing

Languages

English
Native or Bilingual

Timeline

Medical Office Assistant

Willow Reproductive Clinic
10.2023 - Current

Medical Office Assistant

Oakridge Pediatric
04.2023 - 09.2023

Medical Office Assistant

8th ave Family & Maternity Care
09.2021 - 04.2023

Sales Associate

1st Avenue Liquor Store
06.2020 - 05.2024

Sales Associate/Assistant Manager

Champs sports
09.2016 - 03.2020

Medical Office Assistant Certificate -

Vancouver Community College

Secondary School -

Sir Charles Tupper

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Tamaral Wright-Brown