Tamara Costello

• Managed high volume dining periods with effective time management and strong multitasking abilities.
• Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
• Cultivated warm relationships with regular customers.
• Oversaw daily operations of service team, delegated tasks, and trained new staff.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
• Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
• Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.

As Listed Above