Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

ABIGAIL THIBODEAU

Niagara Falls,ON

Overview

5
5
years of professional experience

Work History

Turndown Attendant

Vintage Hotels - Queen's Landing
04.2023 - Current
  • Displayed a strong work ethic by consistently arriving on time for scheduled shifts and completing all assigned tasks efficiently.
  • Actively participated in training sessions aimed at improving skill sets and staying up-to-date on industry best practices for turndown attendants.
  • Contributed to improved guest experience by anticipating needs, replenishing amenities, and offering personalized touches during turndown service.
  • Upheld a professional demeanor while interacting with guests, promoting a positive image for the hotel brand.
  • Supported housekeeping department in maintaining high-quality standards for overall hotel appearance and cleanliness.
  • Streamlined the turndown process through effective communication with team members and proper allocation of tasks.
  • Played an essential role in maintaining positive online reviews by consistently delivering outstanding turndown services that exceeded guest expectations.

Front of House Sales Associate

The Village Flower
09.2020 - 03.2023
  • Assisting customers with their purchases, Restocking/organizing inventory, Processing customer orders, General flower and plant processing/ daily care, Regular cleaning of design studio and storefront, Opening/closing of the store daily, Delivery assistant during peak holidays
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Midway Redemption Attendant

HOCO Entertainment & Resorts
04.2019 - 08.2019
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
  • Responded to all customer inquiries thoroughly and professionally.
  • Participated in training programs to stay current on industry best practices and company policies.
  • Greeted customers and offered them assistance.

Education

OSSD -

Saint Michael Catholic High School
Niagara Falls, ON
06.2018

Skills

  • Flexibility
  • Maintaining cleanliness
  • Guest Relations
  • Bed-making expertise
  • Laundry handling
  • Teamwork
  • Safety awareness
  • Hospitality industry

References

References available on request

Languages

English
Native or Bilingual
French
Elementary

Timeline

Turndown Attendant

Vintage Hotels - Queen's Landing
04.2023 - Current

Front of House Sales Associate

The Village Flower
09.2020 - 03.2023

Midway Redemption Attendant

HOCO Entertainment & Resorts
04.2019 - 08.2019

OSSD -

Saint Michael Catholic High School

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ABIGAIL THIBODEAU