Summary
Overview
Work History
Education
Skills
Languages
Timeline
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TALIYAH THOMPSON

Ajax,ON

Summary

Experienced cabin crew member with a strong foundation in responsibility, dedication, and cultural sensitivity. Inspired by a family legacy in aviation, particularly influenced by an older sister's positive experiences, driving a passion for delivering exceptional service and ensuring passenger safety and comfort. Proven track record as a dependable team player dedicated to personal growth and fostering memorable travel experiences for a diverse clientele.

Overview

2
2
years of professional experience

Work History

Flight Attendant

Sunwing Airlines
Toronto, Ontario
12.2023 - 06.2024
  • Committed to full-time availability with flexibility for scheduling, including extended hours, early reporting times, and overnight flights
  • Demonstrated ability to uphold grooming standards and regulations, ensuring a polished appearance both in uniform and during layovers
  • Skilled in representing the company with professionalism and integrity, while adhering to safety-sensitive policies and industry regulations
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.

Waitress/Hostess Manager

Queen Mother Cafe
Toronto, ON
09.2023 - 06.2024
  • Greeted customers and provided menus.
  • Maintained a clean work station by proactively restocking supplies, wiping down counters.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Demonstrated strong self-motivation and multitasking abilities by consistently managing tasks independently and without supervision
  • Proficiently managed time to oversee reservations and conducted hourly bathroom checks to uphold cleanliness standards and ensure smooth restaurant operations, maintaining a seamless flow of guests

Citizen Service Officer

Service Canada
Whitby, ON
06.2022 - 08.2024
  • Advised customers on requirements for obtaining a passport.
  • Facilitated the efficient processing of applications for services, including reviewing documentation and determining eligibility requirements.
  • Provided high-quality customer service to citizens by answering inquiries, responding to complaints and resolving issues.
  • Assisted citizens with filling out forms accurately and completely in accordance with regulations.
  • Verified authenticity of documents to process passport application.

Education

Pre-Health Sciences -

Durham College of Applied Arts and Technology
04.2021

Notre Dame Catholic Secondary High School
06.2019

Skills

  • Customer Service
  • Interpersonal skills
  • Leadership
  • Teamwork
  • Public speaking
  • Report writing
  • Communication skills
  • Time-management skills
  • Professional Appearance

Languages

French
Limited

Timeline

Flight Attendant

Sunwing Airlines
12.2023 - 06.2024

Waitress/Hostess Manager

Queen Mother Cafe
09.2023 - 06.2024

Citizen Service Officer

Service Canada
06.2022 - 08.2024

Pre-Health Sciences -

Durham College of Applied Arts and Technology

Notre Dame Catholic Secondary High School

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TALIYAH THOMPSON