Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
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Kimberley Morrissey

Cole Harbour

Summary

Personable, energetic, and detail-oriented individual with extensive experience in customer service, training environments and protocol adherence. Team player who remains professional under pressure, striving always to provide a safe and positive work environment while engaging in life-long learning.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Flight Attendant

Sunwing Airlines
01.2018 - 11.2024
  • Responsible for the crew and verifying necessary knowledge prior to boarding the flight.
  • Extensively trained for all circumstances that may arise, including fire, terrorism, health care issues, and dealing with hazardous waste.
  • Adapted with ease to any unplanned issues arose, whether it be weather related, unplanned diversions, or unforeseen events.
  • Successful in balancing the needs of the clients, with the comfort and safety of everyone on board.
  • Experienced with extensive documentation, and following regulations set forth by multiple government agencies.

Training Facilitator and Coordinator (Term Position)

PRAXES Medical Group
01.2021 - 01.2021
  • Responsible for the implementation and roll out of the Employer Screening Program for all in-person training sessions within Nova Scotia.
  • Coordinated and delivered in-person training of rapid testing for COVID-19 across all major universities and NSCC campuses in the province.
  • Remained flexible amidst frequently adjusted protocols and mandates, which changed sometimes daily.
  • Facilitated a Train the Trainer program; ensuring that after receiving the training that participants were able to run an efficient and safe testing program.

Supervisor, Bartender

Jack Astors
01.2008 - 01.2018
  • Facilitated the opening and launch of multiple stores and trained incoming team members on proper guest protocol, responsibilities and service expectations.
  • Worked with local business to help promote the company, boost sales and meet quotas. Hosted charitable events.
  • Member of the Health and Safety Committee; assisted team in reaching highest safety rating provincially.
  • Developed long standing relationships with guests and community stakeholders. Managed client complaints to ensure positive and smooth resolution.

Collections Officer (Term Position)

Canada Revenue Agency
01.2007 - 01.2008
  • Excelled during in-depth training of federal tax law.
  • Maintained sensitive and confidential information with a high degree of accuracy and
  • Contacting businesses and individuals concerning overdue taxes. Working to make sure their debts were paid and finding reasonable solutions for those in difficult financial situations.

Education

Occupational Health and Safety - undefined

UNIVERSITY OF NEW BRUNSWICK
04.2025

Bachelor of Arts (BA) - Communications

CAPE BRETON UNIVERSITY
01.2006

Skills

  • Excellent Verbal and Written Communication
  • Skilled at Crisis Management
  • Organized
  • Teamwork
  • Collaborative
  • Conscientiousness
  • Reliability
  • Diligent
  • Problem Solver
  • Fast Learner
  • Prioritization
  • Flexibility

Languages

English
Native or Bilingual

Certification

WHIMIS

Red Cross First Aid Instructor

Standard First Aid

Dangerous Goods from Transport Canada

Interests

Avid Hiker

SUP/Surf

Softball

Skier

Sailing

Timeline

Training Facilitator and Coordinator (Term Position)

PRAXES Medical Group
01.2021 - 01.2021

Flight Attendant

Sunwing Airlines
01.2018 - 11.2024

Supervisor, Bartender

Jack Astors
01.2008 - 01.2018

Collections Officer (Term Position)

Canada Revenue Agency
01.2007 - 01.2008

Occupational Health and Safety - undefined

UNIVERSITY OF NEW BRUNSWICK

Bachelor of Arts (BA) - Communications

CAPE BRETON UNIVERSITY

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Kimberley Morrissey