Talha Shafiq
Mississauga,Ontario
Summary
Developed strong communication and negotiation skills in a customer-focused sales environment. Seamlessly transitioned between identifying customer needs and providing tailored solutions, ensuring customer satisfaction. Looking to leverage these transferrable skills in a new field to contribute effectively to team success.
Overview
3
3
years of professional experience
Work History
Telus Sales Employee
GO Sales
04.2023 - 09.2024
- Kept myself up-to-date on product features, pricing, and industry trends by making full use of training resources, ensuring customers always received accurate and relevant information.
- Learned how to communicate persuasively and clearly, confidently highlighting the value of TELUS services while addressing customer concerns with professionalism and expertise.
- Gained a deep understanding of technical details and competitive advantages, allowing me to explain complex features in simple, relatable terms tailored to each customer’s needs.
- Helped improve team performance by sharing successful strategies, creative ideas, and valuable insights during meetings, fostering a collaborative and supportive environment.
- Adapted quickly at a fast pace, staying motivated through tough situations like rejections or difficult weather, and always maintaining a positive attitude.
- Built genuine relationships with customers by being approachable, understanding their needs, and offering solutions that fit, which strengthened their trust in the TELUS brand.
- Took the initiative to mentor new team members, offering advice and sharing sales techniques to help them succeed while contributing to a high-performing and encouraging team culture.
Mobile Accessory and Repair Store Employee
Mobilinq
02.2022 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma -
Stephen Lewis Secondary School
3675 Thomas St, Mississauga, ON L5M 7E606.2023
Skills
- Customer relationship building
- Follow-up skills
- Objection handling
- Sales strategy development
- Closing techniques
- Customer service
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Telus Sales Employee
GO Sales
04.2023 - 09.2024
Mobile Accessory and Repair Store Employee
Mobilinq
02.2022 - 03.2023
High School Diploma -
Stephen Lewis Secondary School
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