Tala Fakhreddin
Lakeshore,Canada
Summary
Multilingual professional fluent in English, French, and Arabic with a strong background in customer service, project coordination, and leadership. Detail-oriented and reliable, with proven skills in communication, critical thinking, and teamwork. Experienced in managing projects, leading teams, and delivering exceptional service. Proficient in Microsoft Office Suite and Google Workspace, and adaptable to dynamic work environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Assistant - Project Management Team (Contract)
Global Excel Management Inc.
01.2021
Case Coordinator II - Case Management
Global Excel Management Inc.
01.2021 - Current
Bilingual Customer Service Coordinator
Global Excel Management Inc.
01.2019 - 01.2021
Supervisor
Tim Hortons
01.2017 - 01.2019
Cashier
Golden Chocolate
01.2013 - 01.2017
Education
BBA - Bachelor of Commerce
University of Windsor
Windsor, ON12-2024
High School Diploma -
École Secondaire Catholique L'Essor
Tecumseh, ON06-2014
Skills
- - Fluent in English, French, and Arabic
- Leadership and teamwork
- Project management and coordination
- Critical thinking and problem-solving
- Excellent communication and customer service skills
- Proficient in MS Office Suite and Google Workspace
- Detail-oriented and quick learner
- Team leadership
- Customer relationship management
- Quality assurance
Accomplishments
Graduated with Honors and Distinction from the University of Windsor
Languages
French
Native or Bilingual
English
Native or Bilingual
Arabic
Full Professional
Certification
- CPR/AED Certification
- Worker Health and Safety AwarenessWorker Health and Safety Awareness
- Excel: Advanced Functions and Forumlas
Timeline
Project Assistant - Project Management Team (Contract)
Global Excel Management Inc.
01.2021
Case Coordinator II - Case Management
Global Excel Management Inc.
01.2021 - Current
Bilingual Customer Service Coordinator
Global Excel Management Inc.
01.2019 - 01.2021
Supervisor
Tim Hortons
01.2017 - 01.2019
Cashier
Golden Chocolate
01.2013 - 01.2017
- CPR/AED Certification
- Worker Health and Safety AwarenessWorker Health and Safety Awareness
- Excel: Advanced Functions and Forumlas
BBA - Bachelor of Commerce
University of Windsor
High School Diploma -
École Secondaire Catholique L'Essor
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