Bianca Chu
Fresno
Summary
Dynamic and driven professional eager to leverage talents and skills in a role that fosters personal and professional growth. Seeking opportunities in administrative support, customer care, and office or project management assistance to contribute effectively to organizational success. Committed to delivering exceptional service and streamlining operations while continuously enhancing expertise in a collaborative environment. Passionate about making a meaningful impact within a forward-thinking company.
Overview
21
21
years of professional experience
Work History
Contract Administration/Project Assistant/Executive Project Assistant
Howe Electric Construction, Inc.
05.2010 - Current
- Introduced a policy that streamlined company filing, which increased productivity and saved the company money.
- Started compiling product data submittals (MSDS/IPP/Safety manuals) in electronic format to reduce waste and increase on-site company storage space.
- Simplified company office supply ordering to reduce company overhead.
- Became a notary public to save company resources.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Front Desk Receptionist/Administrative Assistant
Howe Electric Construction, Inc.
05.2005 - 05.2010
- Maintained a high volume multi-line phone system with a strong customer service approach.
- Coordinating in office service requests, assistance as needed, and performing basic office machine maintenance which promoted strong workflow among co-workers.
- Filed and retrieved corporate and project documents to maintain an organized up-to-date project list.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
General Studies
Fresno City College
06.2005
General Education, Foreign Language, Sports Medicine
Bullard High School
Fresno, CA01.2003
Skills
- Proficient in Microsoft Office Suite
- Skilled in Sage and Spectrum applications
- Contract management expertise
- Project regulations
- Typing speed of 60 wpm
- Plan Grid, field wire, Procore construction software
- Fluent in English and Cantonese Some Spanish and French
- Spreadsheet development
- Scheduling and calendar management
- Team support
- Presentation development
Timeline
Contract Administration/Project Assistant/Executive Project Assistant
Howe Electric Construction, Inc.
05.2010 - Current
Front Desk Receptionist/Administrative Assistant
Howe Electric Construction, Inc.
05.2005 - 05.2010
General Education, Foreign Language, Sports Medicine
Bullard High School
General Studies
Fresno City College