Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tahna Cariso

Calgary,Canada

Summary

Enthusiastic and highly driven professional with extensive experience in administration and team coordination. Proficient in managing a diverse range of tasks while demonstrating a strong eagerness to learn and expand skill sets. Recognized for adaptability, reliability, and the ability to excel in fast-paced environments. Proven success in overseeing operations, supporting teams, and fostering a collaborative, positive workplace culture. Committed to continuous growth and contributing to organizational success through effective team management and operational support.

Overview

4
4
years of professional experience

Work History

Food Service Supervisor

Smashburger
Calgary, Canada
01.2023 - Current
  • Results-driven Supervisor with expertise in leading teams to deliver outstanding customer service in fast-paced settings. Oversaw food counter attendants and cooks, ensuring a high-quality dining experience for every guest. Effectively managed shift schedules, delegated responsibilities, and provided continuous coaching to enhance staff performance. Resolved customer concerns promptly and conducted shift huddles to maintain smooth operations. Committed to fostering a safe work environment by adhering to food safety and security protocols. Ensured food quality and presentation met company standards while efficiently handling stocking, cash management, and checkout procedures.

BRANCH MANAGER

Coreces Bakery
Cam. Sur, Philippines
09.2021 - 12.2022
  • Accomplished Branch Manager with a proven track record of exceeding sales targets, driving revenue growth, and ensuring exceptional customer satisfaction. Skilled in leading and training teams, maintaining accurate inventory records, and performing detailed cash and credit reconciliations. Effectively supervised staff and optimized daily operations to ensure efficiency and smooth workflow. Experienced in analyzing branch performance, implementing strategies to improve profitability, and identifying opportunities for operational enhancements. Adept at managing budgets, ensuring compliance with company policies, and maintaining high service and safety standards.

FRONT OFFICE (TRAINEE)

Hospitality Institute of America-Philippines Inc.
Manila, Philippines
02.2021 - 04.2021
  • Gained comprehensive hands-on experience in various hospitality operations through the hybrid Tourism Track 2 Flexible Industry Practicum, adapting to both in-person and virtual settings while developing a well-rounded understanding of the industry. Recognized with the Outstanding Learner Gold Award for demonstrating dedication, strong performance, and a commitment to professional growth during the pandemic.

Education

DIPLOMA IN BUSINESS ADMINISTRATION - Human Resources Management

Southern Albertan Institute of Technology
Calgary, AB
11-2024

BACHELOR OF SCIENCE IN TOURISM -

La Consolacion College of Daet Inc.
Cam. Norte, Philippines
06.2021

Skills

  • Leadership and Management
  • Communication and Customer Service
  • Customer Satisfaction & Issue Resolution
  • Interpersonal & Team Communication
  • Inventory and Cash Handling
  • Training and Mentoring
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Windows

References

Jacqueline Lyndon, MCE, CPHR

School of Business, Southern Alberta Institute of Technology (SAIT)

jacqueline.lyndon@sait.ca

Mishael Joy Buenaventura

Smashburger Manager

buenaventurajoyjoy@gmail.com

(416)-997-4090

Timeline

Food Service Supervisor

Smashburger
01.2023 - Current

BRANCH MANAGER

Coreces Bakery
09.2021 - 12.2022

FRONT OFFICE (TRAINEE)

Hospitality Institute of America-Philippines Inc.
02.2021 - 04.2021

DIPLOMA IN BUSINESS ADMINISTRATION - Human Resources Management

Southern Albertan Institute of Technology

BACHELOR OF SCIENCE IN TOURISM -

La Consolacion College of Daet Inc.

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Tahna Cariso