Tahira Naroth
Vancouver,BC
Summary
Goal: to get into the PDP Teaching Program at SFU
Overview
13
13
years of professional experience
Work History
Server, Bartender, Floor Manager
Good Co Kits
07.2022 - 08.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- *Full time
Guest Service Manager
Rocky Mountaineer - World's Leading Luxury Train
07.2022 - 11.2022
- Attended to customer needs, responding to questions, complaints and escalations.
- Liaised between guests and hotel management, relaying information, promotions and issues.
- Understood and implemented safety and emergency procedures.
- Monitored staff training, scheduling and shift changes.
- *60 hours min per week
Private Tutor
Volunteer
02.2020 - 05.2020
- Explained math concepts in caring and encouraging environment to help student thrive and learn.
- Explained math concepts in caring and encouraging environment to help student thrive and learn.
- *4-8 hours per week
Centre Director
Jenny Craig Weight Loss Center
01.2019 - 05.2021
- Kept facility in compliance with all applicable standards and laws.
- Interacted well with customers to build connections and nurture relationships.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided coaching and mentoring to employees.
- *40-50 hours per week
Summer Camp Counsellor
Camp Alex
06.2012 - 09.2013
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Led groups of children safely through variety of camp activities.
- **Only for the summer (June-September)
- *8-9 hours a day (week days)
Camp Counsellor
EagleArts Academy
06.2011 - 07.2012
- Worked with children of varying age, interest, skill, and developmental levels. (Guitar lessons for 10-12 year olds)
- Taught students how to clean, polish, dress frets, tighten screws and properly store guitar in case.
- Developed lesson curriculum based on student skill level.
- **only two weeks during both summers (additional week of training)
- *60 hours a week
Home Tutor
Tutor Depot
09.2011 - 08.2012
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
- Developed student confidence through positive reinforcement strategies.
- *2-4 hours a week
Education
Bachelor of Science - Food Nutrition And Health
University of British Columbia
Vancouver05-2016
Timeline
Server, Bartender, Floor Manager
Good Co Kits
07.2022 - 08.2024
Guest Service Manager
Rocky Mountaineer - World's Leading Luxury Train
07.2022 - 11.2022
Private Tutor
Volunteer
02.2020 - 05.2020
Centre Director
Jenny Craig Weight Loss Center
01.2019 - 05.2021
Summer Camp Counsellor
Camp Alex
06.2012 - 09.2013
Home Tutor
Tutor Depot
09.2011 - 08.2012
Camp Counsellor
EagleArts Academy
06.2011 - 07.2012
Bachelor of Science - Food Nutrition And Health
University of British Columbia