STEPHANIE REYES

• Assigned tasks to staff members, monitored performance, and provided feedback;.
• Directed and coordinated the daily operations of the restaurant floor;.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

• Offering teeth whitening services and lash lifts
• Promoted business on social media platforms to maximize brand identity and generate revenue.

• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Managed Revel systems and Moduurn applications with current menu, updates and online ordering

• Consistently achieved highest guest checks among the rest of the team by upselling food and drinks
• Became one of the lead servers that would close down the restaurant every night which eventually got promoted to the only floor manager. Management duties included taking the responsibility as acting manager while serving tables when general and assistant manager were away.

• Advanced fine dining training
• Provided recommendations about food and wine, and introduced nightly food and drink specials

• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.

● Ensured proper food presentation, suggested drinks and daily special while providing excellent service

● Achieved top sales within months of hire

● Basic bar training