Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tahil Saini

Airdrie

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

6
6
years of professional experience

Work History

Clothing Designer

Shopify
09.2022 - Current
  • Boosted sales figures through effective visual merchandising strategies at retail outlets.
  • Expanded market reach with the introduction of a successful plus-size clothing line.
  • Designed custom pieces for high-profile clientele, showcasing versatility and adaptability as a designer.

Front Desk Agent

Super 8 By Wyndham
04.2021 - 06.2022
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.

Housekeeper

Comfort Inn Hotel
08.2020 - 04.2021
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.

Security Officer

Regal Security
04.2019 - 03.2020
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Collect packages from couriers and distribute to residents after clarifying their identification.

Education

Diploma - Hospitality Management

Centennial College
Toronto, ON
04-2019

Skills

  • Well organized with strong time management and prioritization skills
    Strong team collaboration skills gained through education and experience
    Fluent in English, Punjabi and Hindi
    Microsoft Office Suite (Excel, PowerPoint, Word and Outlook)

Languages

English
Hindi

Timeline

Clothing Designer

Shopify
09.2022 - Current

Front Desk Agent

Super 8 By Wyndham
04.2021 - 06.2022

Housekeeper

Comfort Inn Hotel
08.2020 - 04.2021

Security Officer

Regal Security
04.2019 - 03.2020

Diploma - Hospitality Management

Centennial College
Tahil Saini