Overview
Work History
Education
Skills
Timeline
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Taher Syed

https://www.linkedin.com/in/taher-syed-7ba953272/,| Https://github.com/tahersyed519

Overview

3
3
years of professional experience

Work History

IT Technical Support Specialist

Mosaic Transit Group
12.2023 - 04.2024
  • Tested new software and hardware prior to deployment.
  • Documented support interactions for future reference.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Assisted in development of system security protocols.

Cloud Systems Administrator

SinglePoint Group International Inc
04.2023 - 09.2023
  • Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
  • Kept software licenses current for computers and mobile devices.
  • Conducted testing and troubleshooting for various software remotely and onsite for 100 server sets to maintain operational readiness.

Field Sales Representative

TelMAX Inc
01.2023 - 04.2023
  • Traveled throughout assigned territory to leverage leads and visit existing customers.
  • Forecasted sales, developing and evaluating various methods of customer interaction.
  • Conducted research to monitor market conditions and industry competitors.
  • Represented company brand during customer and prospect interactions.

IT Support Specialist

MobilRx
09.2021 - 04.2022
  • Created help desk tickets, troubleshot, and resolved desktop issues.
  • Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
  • Determined hardware and network system issues using proactive troubleshooting techniques.
  • Delivered onsite technical support for 20 employees.

Education

Computer Systems Technology Advanced Diploma - Computer Information Cloud Systems Administration

Durham College
Oshawa, ON
04.2025

Skills

  • Programming Languages: Python, Java, Bash, Swift, C, C, PHP, SQL, HTML/CSS,
  • Tools & Technologies: Qualys, Tenable Nessus, RSA Archer, Excel, IDA Pro, OllyDbg, Ghidra, Kali Linux, ServiceNow Vulnerability Response,Docker, SharePoint, Kubernetes, WireShark, Windows OS, PowerBI, Oracle Virtual Box, Jira

Timeline

IT Technical Support Specialist

Mosaic Transit Group
12.2023 - 04.2024

Cloud Systems Administrator

SinglePoint Group International Inc
04.2023 - 09.2023

Field Sales Representative

TelMAX Inc
01.2023 - 04.2023

IT Support Specialist

MobilRx
09.2021 - 04.2022

Computer Systems Technology Advanced Diploma - Computer Information Cloud Systems Administration

Durham College

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Taher Syed