Taheniyat
Milton,ON
Summary
Proven achiever in customer support, I excelled at SHOPPERSTOP by enhancing customer satisfaction through expert resolution of inquiries and complaints. Skilled in front-end supervision and relationship building, demonstrating my ability to remain calm under pressure and my fluency in multiple languages.
Overview
1
1
year of professional experience
Work History
Customer Support Executive
SHOPPERSTOP
05.2008 - 07.2009
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Listened to customers' questions and concerns to provide answers or responses.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Education
Bachelor of Commerce - ACCOUNTING
BANGALORE UNIVERSITY
BENGALURU06.2009
Skills
- Front-end supervision
- Language Fluency
- Customer Service
- Calm Under Pressure
- Relationship Building
Languages
English
Full Professional
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Customer Support Executive
SHOPPERSTOP
05.2008 - 07.2009
Bachelor of Commerce - ACCOUNTING
BANGALORE UNIVERSITY
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