Sydney Tayfel

- Performed treatments such as Hydrafacials, dermaplaning, custom facials, peels, laser hair removal and cosmetic teeth whitening.

- Built strong relationships with clients through exceptional customer service skills.

- Performed skin analysis to determine the client's skin type and condition.

- Ensured that work areas were properly sanitized before and after each treatment session.

- Collaborated with the staff to ensure a positive member experience.

- Responded promptly to customer complaints or issues regarding the facility or equipment.

- Developed relationships with regular customers through friendly conversation and personalized service.

- Greeted clients entering establishment to determine nature and purpose of visit.

- Assisted with check-in and check-out process by verifying identification and collecting payment information.

- Maintained client accounts by obtaining, recording and updating personal and financial information.

- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

- Provided services such as microneedling, dermaplaning, laser hair removal, oxygeneo facial, venis viva nanofractional radio frequency and tattoo removal.

- Sold salon-exclusive skin care products and encouraged service upgrades.

- Conducted private client consultations.

- Promoted patient education of skincare to enhance patient confidence and skin care needs.

- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.

- Greeted guests with pleasant smile and superior customer service.

- Managed morning rush of customers daily with efficient, levelheaded customer service.

- Support serving staff, food runners and bussers to keep dining room presentable and ready for guests.

- Greet guests and escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.

- Answered the phone to provide dining information and take party reservations.

- Trained new employees

- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.

- Warmly welcomed all customers, and offered assistance with browsing and purchasing needs.

- Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions.