Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydney Jones

Summary

I am a devoted professional bringing experience helping patients with mental illnesses adapt to hospital environments. I am gifted at providing physical, mental, and emotional support to meet individual patient needs. I believe I am compassionate and dedicated with observant nature and excellent time management abilities.

I have experience as a skilled Psychiatric Aide with experience in providing support to mental health professionals and directly aiding patients. My strengths include strong interpersonal skills, keen observation abilities, and crisis management expertise. Past roles have involved substantial patient interaction, therapeutic relationship building, and contribution to treatment plan execution. I have a strong commitment to improving patient well-being through comprehensive care and I feel I have made significant impact on overall patient recovery.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Addictions and Mental Health Support Worker

EHN Red Deer Recovery Center
Red Deer
02.2025 - Current
  • Facilitated group sessions aimed at providing information regarding healthy lifestyles, substance misuse issues.
  • Provided emotional and practical support to vulnerable adults.
  • Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
  • Developed positive relationships with service users and maintained professional boundaries at all times.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Helped clients develop coping mechanisms, technical abilities and job skills.
  • Developed and implemented individual care plans in collaboration with healthcare professionals.
  • Advocated for clients' rights and interests within the community and various institutions.
  • Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.

Birth and Postpartum Doula

Sydney Jones herbal birthkeeper
Blackfalds, AB
09.2021 - Current
  • Provided emotional support and physical comfort measures to laboring mothers.
  • Assisted families with breastfeeding techniques and strategies.
  • Encouraged partners to participate in the labor process.
  • Accompanied clients to doctor appointments for prenatal visits and postpartum check-ups.
  • Facilitated communication between medical staff and client during labor and delivery.
  • Organized meals for new moms after delivery.
  • Assisted with light housekeeping tasks such as laundry or meal preparation around the home.
  • Communicated with family members about the progress of labor or any other changes that may occur during pregnancy or postpartum period.
  • Developed individualized birth plans with mothers based on health concerns, desires and fears.
  • Helped new mothers adjust to their changing roles as they become parents by offering guidance on sleep training methods or parenting styles if needed.
  • Engaged in conversations about birth plans prior to labor and delivery in order to ensure everyone is on the same page regarding expectations and preferences.

Psychiatric Aide

Centennial Center for mental health and brain injury and seniors mental health
Ponoka, Alberta
03.2018 - Current
  • Assisted in the implementation of individualized treatment plans for patients with mental health disorders.
  • Provided support and supervision to patients during their daily activities.
  • Gathered information from patient interviews, behavior observations, and medical records to assist psychiatrists in diagnosis and treatment decisions.
  • Developed effective communication strategies to de-escalate potentially dangerous situations involving psychiatric patients.
  • Provided emotional support and guidance to individuals struggling with mental health issues.
  • Worked closely with other healthcare professionals such as nurses, therapists, physicians., to ensure quality care for all patients.
  • Assisted with activities of daily living such as feeding, toileting and ambulation.
  • Performed light housekeeping tasks around the unit as needed to maintain a clean environment for elderly residents.
  • Assisted patients with transportation and mobility needs such as moving between wheelchairs and beds.

Lead Daycare Teacher

Aspen lakes discovery Center
Blackfalds , AB
06.2023 - 08.2023
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Organized and led activities to promote physical, mental and social development.

Dayhome Educator

Kids Konnection dayhome agency
Blackfalds, AB
08.2020 - 06.2023
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Provided nurturing and appropriate environment for children ranging in age from 0 to 11.
  • Taught children basic skills and encouraged creativity in painting, drawing, arts and crafts, music and other expressive activities.
  • Instructed children on proper routines and techniques for eating, tooth-brushing and hand-washing.
  • Prepared meals and snacks for children, teaching table manners and keeping fed appropriately without allowing overindulgence.
  • Conferred with parents to inform on type of daily activities, successes, strengths observed and potential obstacles to healthy development.
  • Supported healthy emotional and social development through intervention in conflict between children, positive reinforcement techniques and encouraging cooperation.
  • Changed diapers and dressed children, assisting and educating children on proper use of clothing, such as tying shoelaces.
  • Observed and monitored children's play activities.
  • Maintained safe play environment.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Sanitized toys and play equipment.

Catering Assistant

Three Chefs Catering
Ponoka , AB
01.2014 - 05.2020

Utilized kitchen equipment according to manufacturer's instructions and company safety protocols. Washed and sanitized dishes after every use to protect customers. Supported chefs in managing food preparation to achieve precise plating and presentation.

Respite Worker/ Behavioural Aide

Action Group
Lacombe, AB
02.2018 - 02.2019

Provide planned short term breaks for families of children with a developmental delay, children with behavioral problems, adults with an intellectual disability, and adults with cognitive loss in order to support and maintain the primary care giving relationship.

Customer Service Representative

Tim Hortons
Golden, BC
08.2017 - 03.2018

Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems. Cultivated strong value-added relationships with customers by delivering product knowledge to drive business development. Communicated with supervisors to escalate customer concerns, store issues and inventory requirements. Informed customers on billing procedures, processed payments and provided assistance to set up payment options.

Education

Certificate - Herbal Birthkeeper And Doula

H.E.R.B.A.L.
Blackfalds, AB
08-2021

High School Diploma -

Lacombe Outreach School
Lacombe, AB
2018

Some College (No Degree) - Early Childhood Education

Level 1 Early Childhood Educator
Blackfalds, AB

Skills

  • Verbal communication
  • Stress tolerance
  • Mental health awareness
  • De-escalation techniques
  • Therapeutic communication
  • Direct patient care
  • Patient rapport
  • Calm and patient disposition
  • Dementia care
  • Developmental disabilities support

Certification

  • EARLY CHILDHOOD EDUCATOR LEVEL 1
  • Basic Life Support (BLS) Certification 2019-Present
  • Current Nonviolent Crisis Intervention certification
  • AHA Healthcare Provider CPR Certification
  • Current Whimis certification

Timeline

Addictions and Mental Health Support Worker

EHN Red Deer Recovery Center
02.2025 - Current

Lead Daycare Teacher

Aspen lakes discovery Center
06.2023 - 08.2023

Birth and Postpartum Doula

Sydney Jones herbal birthkeeper
09.2021 - Current

Dayhome Educator

Kids Konnection dayhome agency
08.2020 - 06.2023

Psychiatric Aide

Centennial Center for mental health and brain injury and seniors mental health
03.2018 - Current

Respite Worker/ Behavioural Aide

Action Group
02.2018 - 02.2019

Customer Service Representative

Tim Hortons
08.2017 - 03.2018

Catering Assistant

Three Chefs Catering
01.2014 - 05.2020

High School Diploma -

Lacombe Outreach School

Certificate - Herbal Birthkeeper And Doula

H.E.R.B.A.L.

Some College (No Degree) - Early Childhood Education

Level 1 Early Childhood Educator
Sydney Jones