Erin Cornell
Red Deer,AB
Summary
Caring mental health professional offering background in social work. Focused on client advocacy, prevention and education to reduce impacts and recurrence of serious issues. Collaborative with multidisciplinary teams to create solid support networks for client needs.
Overview
11
11
years of professional experience
Work History
Addictions and Mental Health Support Worker
EHN Red Deer Recovery Community Centre
Red Deer, AB
08.2023 - 02.2025
- Provided emotional and psychological support to clients in crisis situations.
- Conducted assessments of client needs, strengths and resources.
- Assisted clients in developing individualized treatment plans and goals.
- Facilitated group therapy sessions on topics such as anger management, coping skills, self-esteem.
- Monitored client progress toward meeting goals outlined in their treatment plan.
- Educated clients about mental health issues and available community resources.
- Provided referrals to appropriate mental health providers or community services as needed.
Casual Security Guard
Paladin Security
04.2021 - 07.2021
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Responded to alarms, emergencies, and disturbances.
Service Desk
Red Deer Mitsubishi
01.2016 - 01.2019
- Developed procedures for streamlining processes within the Service Desk department.
- Scheduled and monitored the daily workload for each technician on the service desk team.
- Conducted periodic reviews of Service Desk ticket history to identify areas where process improvements could be made.
Journeyman Stylist
Chatter's Hair Salon
01.2014 - 01.2016
- Managed social media accounts by posting content related to fashion trends.
- Performed administrative tasks such as managing appointments, taking payments, and filing paperwork.
- Created custom looks for clients based on their individual style, body type, and personality.
- Provided excellent customer service to ensure client satisfaction.
Education
Diploma - Criminal Justice
Red Deer College
Red Deer, AB04-2021
Psychology, Sociology, Criminology, Cultural studies, Philosophy, Political Science, English -
Open Studies - Grande Prairie Regional College
Math, English, Biology -
Grande Prairie Regional College
Skills
- Suicide prevention
- Pro Act
- Conflict resolution
- Non-Violent Crisis Intervention
- Critical thinking
- Public Speaking
- FOIP Training
- Cultivates healthy relationships
- Understanding of local, provincial and federal guidelines
- Knowledge of economic social health and cultural influences
- Solid interpersonal and management skills
- Excellent written and verbal communication skills
- Confident, articulate, and professional speaking abilities (and experience)
- Empathic listener and persuasive speaker
- Writing creative or factual
- Speaking in public, to groups, or via electronic media
- Excellent presentation and negotiation skills
- Discharge Planning
- Goal Development
- Client Support
Community Service
- Steffie Woima School- Sylvan Lake, Ab.
- Odyssey House- Grande Prairie, Ab. Volunteer work-sorting donations
- Red Deer Minor Hockey-Red Deer, Ab. Communication
Timeline
Addictions and Mental Health Support Worker
EHN Red Deer Recovery Community Centre
08.2023 - 02.2025
Casual Security Guard
Paladin Security
04.2021 - 07.2021
Service Desk
Red Deer Mitsubishi
01.2016 - 01.2019
Journeyman Stylist
Chatter's Hair Salon
01.2014 - 01.2016
Diploma - Criminal Justice
Red Deer College
Psychology, Sociology, Criminology, Cultural studies, Philosophy, Political Science, English -
Open Studies - Grande Prairie Regional College
Math, English, Biology -
Grande Prairie Regional College
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