Saye Ebrahimi
Coquitlam,BC
Summary
Seeking a challenging role that capitalizes on seven years of diverse experience in mental health and addiction support work and retail associate positions. Desire to apply strong interpersonal skills, empathy, and problem-solving abilities to a new environment, contributing positively to a team-oriented setting while further developing current professional skill set.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health & Addictions Support Worker
Red Fish Healing Centre
2021.10 - Current
- Utilizes empathy and active listening skills to promote therapeutic relationships
- Knowledgeable on mental health, substance use disorders and social issues
- Close observation on caseloads of up to 15 clients for ensure safety and personal needs are met
- Facilitates and charts daily groups and activities; providing psychoeducation in an engaging manner
- Renew paperwork for passes and close observation sheets
- Incorporates Trauma Informed Care into practice
- Maintains self-awareness and displays cultural competency
- Collaboratively works in interdisciplinary team and displays strong teamwork skills
- Exceptional time management and prioritization of tasks to meet demand of unit and clients.
Mental Health and Addictions Support Worker
Burnaby Centre For Mental Health & Addictions
2019.10 - 2022.12
- Facilitated daily group sessions, fostering active engagement and participation among attendees.
- Assisting clients with daily tasks (ADL's)
- Maintaining observations and support to caseloads of up to 25 clients daily
- Collaborated seamlessly with interdisciplinary healthcare professionals including physicians, nurses, psychiatrists, social workers, and patient care coordinators to ensure cohesive and effective teamwork
- Develops strong and meaningful rapport with clients while encouraging recovery and wellness
- Assertive and respectful communication with interdisciplinary team and clients
H&M Sales Advisor
H&M Hennes & Mauritz
2017.04 - 2021.02
- Provided exceptional customer service by assisting shoppers, addressing inquiries, and resolving concerns to ensure positive shopping experience.
- Maintained tidy and organized store environment to enhance visual appeal
- Demonstrated product knowledge to guide customers in making informed purchasing decisions and upselling relevant items to maximize sales opportunities
- Adapted quickly to changing priorities and peak periods, remaining flexible and responsive to meet customer needs and exceed performance expectations
- Efficient rapport building with clientele
- Strong communication skills between staff and customers
Education
Bachelors of Psychiatric Nursing -
Douglas College
Coquitlam, BC12.2025
Social Service Worker Diploma -
Vancouver Career College
Coquitlam, BC09.2019
Skills
- Interpersonal Communication
- Customer service experience
- Excellent teamwork
- Active listening and empathy
- Strong therapeutic rapport building skills
- Interpersonal Communication
Certification
- Standard First aid / CPR-BLS (HCP)
- Non-violent Crisis Intervention (NCI)
- Applied Suicide Intervention Skills Training (ASIST)
- Workplace Hazardous Materials Information System (WHMIS)
References
References available upon request.
Languages
English
Native or Bilingual
Timeline
Mental Health & Addictions Support Worker
Red Fish Healing Centre
2021.10 - Current
Mental Health and Addictions Support Worker
Burnaby Centre For Mental Health & Addictions
2019.10 - 2022.12
H&M Sales Advisor
H&M Hennes & Mauritz
2017.04 - 2021.02
Bachelors of Psychiatric Nursing -
Douglas College
Social Service Worker Diploma -
Vancouver Career College
- Standard First aid / CPR-BLS (HCP)
- Non-violent Crisis Intervention (NCI)
- Applied Suicide Intervention Skills Training (ASIST)
- Workplace Hazardous Materials Information System (WHMIS)
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