Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Sales Associate/Key Holder
Urban Kids
09.2022 - Current
Assisted customers in product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays to attract customer attention and promote sales.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Hostess
Michigan Diner Essex
03.2020 - 10.2021
Greeted and seated guests, ensuring welcoming atmosphere for all patrons.
Managed reservation system to optimize seating efficiency during peak hours.
Coordinated with kitchen staff to communicate guest preferences and dietary restrictions.
Trained new host staff on customer service standards and operational procedures.
Banquet Server
Canadian Croatian Cultural Centre
09.2016 - 08.2019
Delivered exceptional service during high-volume events, ensuring guest satisfaction and adherence to established standards.
Collaborated with kitchen staff to efficiently coordinate food and beverage service for large banquets.
Trained new servers on best practices, enhancing team performance and operational efficiency.
Managed setup and breakdown of event spaces, maintaining cleanliness and organization throughout each function.
Served appetizers, delivered entrees, and refilled beverages for banquet guests.