Brookelyn Niles
Edmonton
Summary
Hardworking and passionate candidate with strong organizational skills. I am eager to learn and am very dependable, successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate/Key Holder
Cosmoprof- Salon Sales
04.2023 - Current
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise/masterclass tickets.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash, took deposits to bank and filled out information on deposit slips.
- Call meetings on store Ipads.
Beauty Sales Associate
Sally Beauty Supply
09.2022 - 04.2024
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
- Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
- Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
Barista/Cashier Helper
Italian Bakery's Mercato
01.2020 - 09.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Receptionist Administrator
Sherwood Print & Copy
06.2020 - 08.2020
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions.
- Scanned papers and put them in the correct folders.
Education
High School Diploma -
M. E. LaZerte High School
Edmonton, AB06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Outgoing Personality
- Cash Handling
- Verbal/written communication
- Cash Register Operation
- Stocking and Receiving
- Client Service
- Sales expertise
- Sales Strategies
- POS System Operation
- Merchandising knowledge
- Upselling
- Inventory Tracking
- Policy and Procedure Adherence
- Sales floor organization
- Store Organization
- Product Knowledge
- Excellent Written and Verbal Communication
- Adaptable and Flexible
- Creative Thinking
- Reliable and Responsible
- Honest and Dependable
- Friendly and Helpful
Certification
CPR and AED Certifications
Nail Technician Certificate
WHIMS Certificate
CPR & AED Certification
Managing an emergency situation, how to recognize a heart attack, how to respond when someone stops breathing and administering an electric shock to the heart using AED equipment.
Timeline
Sales Associate/Key Holder
Cosmoprof- Salon Sales
04.2023 - Current
Beauty Sales Associate
Sally Beauty Supply
09.2022 - 04.2024
Receptionist Administrator
Sherwood Print & Copy
06.2020 - 08.2020
Barista/Cashier Helper
Italian Bakery's Mercato
01.2020 - 09.2022
High School Diploma -
M. E. LaZerte High School
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