Suzy Haman
Mountain,Canada
Summary
Experienced Sales & Purchasing Manager with 25+ years of expertise in retail management, procurement, and customer service excellence. Skilled in vendor relations, team leadership, and optimizing store operations. Recognized for driving sales growth, improving efficiency, and delivering exceptional client experiences.
Overview
19
19
years of professional experience
Work History
Purchasing / Buyer (Long-Term Occasional) One Year
CDSBEO
03.2024 - 03.2025
- Processed purchase orders, sourced supplies, and managed vendor relations.
- Prepared and analyzed vendor quotations, ensuring competitive pricing and quality.
- Maintained computerized purchasing systems, vendor files, and catalogues.
- Resolved issues with damaged/missing goods, improving supplier accountability.
- Supported finance and board operations with purchasing functions.
Reception & Sales
The Heat Source
01.2023 - 01.2024
- Scheduled service routes and organized calls for installers.
- Prepared cost estimates and purchased products for installation.
- Managed QuickBooks purchasing and sourcing of parts.
- Delivered customer service, guiding clients through purchase decisions.
Store Manager & Buyer
Sports 4 (formerly Active Sports)
01.2015 - 01.2023
- Directed store operations including hiring, training, and scheduling staff.
- Managed vendor purchasing and maintained supplier relations.
- Oversaw merchandising, special orders, and inventory control.
- Analyzed sales data and created reporting tools for performance tracking.
- Built strong customer loyalty through expert service and footwear assessments.
Senior Management / Soft Goods Buyer
Bushtukah
01.2011 - 01.2014
- Selected seasonal clothing lines and managed purchasing decisions.
- Designed merchandising strategies across multiple retail locations.
- Supervised inventory control and supported operational efficiency.
Independent Sales Representative
Self-Employed
01.2006 - 01.2011
- Represented brands including Timex, Garmin, CWX, Hornytoad Clothing, Atlas, and Bula.
- Provided samples, training, and product knowledge to buyers.
- Expanded client base and increased regional sales presence.
Education
Recreation Facilities Management
Algonquin College
Ottawa, ON01.1997
OSSD - undefined
St. Mark’s Catholic High School
Manotick, ON01.1996
Skills
- Retail Operations & Sales Growth
- Leadership & Team Training
- Purchasing & Vendor Management
- Customer Service Excellence
- Merchandising & Inventory Control
- Budgeting & Sales Analysis
- Procurement & Purchasing Systems
- Scheduling & Route Optimization
Languages
English
Timeline
Purchasing / Buyer (Long-Term Occasional) One Year
CDSBEO
03.2024 - 03.2025
Reception & Sales
The Heat Source
01.2023 - 01.2024
Store Manager & Buyer
Sports 4 (formerly Active Sports)
01.2015 - 01.2023
Senior Management / Soft Goods Buyer
Bushtukah
01.2011 - 01.2014
Independent Sales Representative
Self-Employed
01.2006 - 01.2011
OSSD - undefined
St. Mark’s Catholic High School
Recreation Facilities Management
Algonquin College