Susan Holtz
Grande Prairie,AB
Summary
Well-versed in maintaining safety and security in healthcare setting, seeking to transition into new field. Developed skills in risk assessment and crisis management, along with effective communication with diverse groups. Dedicated to leveraging these abilities to contribute positively in new professional environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Healthcare Security Officer
Paladin Security Group
12.2023 - Current
- Trained new Healthcare Security Officers thoroughly, instilling best practices for their future success in the role.
- Conducted daily patrols of facility grounds, identifying and resolving potential hazards or security breaches.
- Conducted routine inspections of fire protection equipment ensuring safety compliance at all times.
- Enhanced patient safety by conducting thorough security assessments and implementing appropriate measures.
- Collaborated with healthcare professionals to ensure the well-being of patients, visitors, and staff in a secure environment.
- Assisted in medical emergencies, providing timely support to healthcare personnel for optimal patient care outcomes.
Security Guard
911 Industrial Response INC.
06.2022 - 12.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
No Degree - Emergency Medical Responder (EMR)
Northern Lakes College
Grande Prairie, AB04-2016
Skills
- De-escalation strategies
- Access control systems
- Healthcare regulations compliance
- Professionalism and ethics
- Incident reporting protocols
- Security policy enforcement
- Surveillance equipment operation
- Security patrol techniques
- Sensitive information protection
- Patient safety procedures
- Teamwork and collaboration
- Customer service
Languages
English
Native or Bilingual
Certification
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
- Class 5 Driver's License
- Standard First Aid and Level C CPR/AED
Timeline
Healthcare Security Officer
Paladin Security Group
12.2023 - Current
Security Guard
911 Industrial Response INC.
06.2022 - 12.2023
No Degree - Emergency Medical Responder (EMR)
Northern Lakes College
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