Surya Dhingra
ON
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
6
6
years of professional experience
Work History
Banking Advisor
Royal Bank Of Canada
Brampton, ON
11.2023 - Current
- Reviewed credit applications for accuracy before submitting them for approval.
- Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
- Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
- Analyzed customer's financial situations to determine the best options for meeting their needs.
Security Supervisor
Alpha Security Services
Kitchener, ON
01.2022 - 11.2023
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Created and rolled out budget for security department.
- Recorded required data for incident reports and files.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Interviewed and hired security personnel with strong skill sets and expertise.
Analyst
Better Mortgages
05.2020 - 09.2021
- Checked documentation for appropriate coding, catching errors and making revisions.
- Prepared and reviewed insurance-claim forms and related documents for completeness.
- Documented decisions on each claim based on research findings and applicable benefit plans.
- Utilized advanced software programs for mapping, data collection and report generation.
- Considered important factors such as locations, market values and replacement costs when valuing properties.
- Used strong research skills to improve understanding of local areas and properties.
Analyst
EY
09.2019 - 05.2020
- Prepared weekly, monthly reports summarizing findings from conflict reviews, investigations.
- Facilitated communication and collaboration among disputants using mediation methods.
- Identified and documented conflicts of interests based on the results of research and analysis.
Assistant Manager
Axis Bank
09.2017 - 08.2019
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Reviewed and processed incoming payments according to established guidelines.
- Performed financial calculations for amounts due, interest charges and balances.
- Investigated customer inquiries regarding payment status and account balances.
Education
Some College (No Degree) - Hospitality
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONSome College (No Degree) - International Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONSome College (No Degree) - Banking and Finance
Amity Business School
BBA - Commerce
HNBGU University
Skills
- Customer Service
- Attention to Detail
- Multitasking and Organization
- Real Estate Purchase Contracts
- Project Management
- Phone and Email Etiquette
- Administrative Support
- Conflict Management
- Insurance Fraud Expertise
- Claims Processing
- Property Claims
- Risk Assessment
- Report Writing
- Research
- Calendar Management
- Travel Coordination
- Excel Proficiency
- Data Interpretation
- Client Relationship Development
- Risk Mitigation
- Financial Planning
- Business Development
- Due Diligence
- Banking Regulations
- Credit Decision Making
- Financial Statement Review
- Cash Flow Analysis
Timeline
Banking Advisor
Royal Bank Of Canada
11.2023 - Current
Security Supervisor
Alpha Security Services
01.2022 - 11.2023
Analyst
Better Mortgages
05.2020 - 09.2021
Analyst
EY
09.2019 - 05.2020
Assistant Manager
Axis Bank
09.2017 - 08.2019
Some College (No Degree) - Hospitality
Conestoga College Institute of Technology And Advanced Learning
Some College (No Degree) - International Business
Conestoga College Institute of Technology And Advanced Learning
Some College (No Degree) - Banking and Finance
Amity Business School
BBA - Commerce
HNBGU University
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