Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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HANEESHA PANJWANI

Toronto,Ontario

Summary

Results-driven Sales and Marketing professional with a creative mindset and a track record of success in developing fresh sales tactics, evaluating campaign performance, and delivering weekly reports. Seeking opportunities to leverage customer service, sales, and marketing skills to drive business growth, revenue increase, and profitability. Bringing strong problem-solving abilities and a creative approach to future endeavors.

Overview

4
4
years of professional experience

Work History

Banking Advisor

Royal Bank of Canada
12.2022 - Current
  • Proactively engaged with clients, resulting in an increase in sales and referral opportunities
  • Maintained a track record of over 70% customer satisfaction through strong relationship management and prompt resolution of client concerns
  • Successfully managed a portfolio of clients, leading to a 20% reduction in escalations and complaints
  • Implemented proactive communication strategies, achieving 60% client retention and improvement in overall satisfaction.

Sales Associate

Mobile Snap TEC
03.2022 - Current
  • Acknowledged by supervisors for personable and composed handling of emergency calls and situations
  • Conducted 50+ daily sales calls, promoting new phone models and Koodo plans
  • Collaborated with retail representatives to achieve a 65% sales boost
  • Trained and developed 5 sales associates in product knowledge, selling techniques, and company procedures

Digital Marketer

Facebook, Google
08.2022 - 01.2023
  • Designed and executed campaigns in, and, Ads Manager, driving maximum ROI through data analysis and a 30% increase in conversions
  • Assisted businesses in managing comprehensive PPC campaigns, boosting brand awareness and increasing organic click-through sales by
  • Maintained Social Media pages, utilizing relevant hashtags, engaging stories, and posts to achieve a significant 85% boost in reach.

Social Media Coordinator

Brownie Point
05.2019 - 02.2022
  • Proactively engaged with clients, resulting in a 45% increase in sales and referral opportunities
  • Maintained a track record of customer satisfaction through strong relationship management and prompt resolution of client concerns.

Education

Post Graduate Certificate - Digital and Content Creation

York University

Post Graduate Certificate - Marketing Management

Seneca College of Applied Arts

Bachelor of Business Administration - Marketing

Maeer's MITSOM College

Skills

    Client Counseling

    Customer Service

    Lead Generation

    Sales Expertise

    Customer Needs Assessment

    Customer Retention Strategies

    Social Media Management

    Facebook and Instagram Ads

    Closing Sales

Accomplishments

  • CERTIFICATIONS: HubSpot: Social Media Certification LinkedIn Learning: Introduction to Excel Formatting| Science of Sales Google: Fundamentals of Marketing| Google Ads Certification Hootsuite: Social Marketing Certification Systems & Tools: CRM (Salesforce) & Microsoft Products: Word, Excel, PowerPoint, Outlook| Design Tools: Adobe, Canva| Facebook & Google Ads Manager| Google Publisher & Google Analytics| Moz Planner & SEMRush

Timeline

Banking Advisor

Royal Bank of Canada
12.2022 - Current

Digital Marketer

Facebook, Google
08.2022 - 01.2023

Sales Associate

Mobile Snap TEC
03.2022 - Current

Social Media Coordinator

Brownie Point
05.2019 - 02.2022

Post Graduate Certificate - Digital and Content Creation

York University

Post Graduate Certificate - Marketing Management

Seneca College of Applied Arts

Bachelor of Business Administration - Marketing

Maeer's MITSOM College

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HANEESHA PANJWANI