Sunny Pandhu
Ottawa,ON
Summary
Compassionate and dedicated Personal Support Worker (PSW) with comprehensive training and hands-on experience in providing quality care to individuals with diverse needs. Adept at managing responsibilities efficiently, fostering positive client relationships, and ensuring safety and dignity. Equipped with a strong background in agriculture, management, and customer service, bringing a unique perspective to caregiving. Certified in Standard First Aid, CPR/AED Level C, and Gentle Persuasive Approaches (GPA) for dementia care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Swing Shift Manager
Mcdonald's
Ottawa, Ontario
09.2023 - Current
- Supervise and coordinate team members to ensure operational efficiency and excellent customer service.
- Manage schedules, resolve conflicts, and oversee compliance with health and safety standards.
- Develop leadership and teamwork skills to manage a high-pressure, fast-paced environment.
Supervisor
Herencia Agro- India
Jalandhar, Punjab
07.2021 - 06.2023
- Oversaw agricultural operations and coordinated with team members to meet production targets.
- Ensured compliance with safety and quality standards in daily processes.
- Cultivated problem-solving and organizational skills in managing large teams and operations.
Education
Personal Support Worker
Algonquin College
Ottawa, ON12-2024
Marketing Management
Algonquin College
Ottawa, ON04-2024
Post Graduate Diploma in Computer Application
Desh Bhagat University
Punjab,India06-2020
Bachelors in Agriculture
Khalsa College Amritsar
Amritsar, Punjab, India05-2019
Skills
- Exceptional interpersonal and communication skills
- Proficient in managing daily care activities and hygiene
- Skilled in responding to and managing responsive behaviors
- Strong time management and organizational abilities
- Knowledgeable in safety protocols and emergency care procedures
- Multilingual: English , Punjabi , Hindi
- Safety control
- Adaptable and patient-centered approach to care
Certification
- Certified in Standard First Aid and CPR/AED level C
- GPA Certified (Gentle Persuasive Approaches in Dementia Care: Supporting Persons with Responsive Behaviours)
Accomplishments
- Won a Gold in Basketball
Reference
- Kerry Ann Murphy(Kerry-ann.murphy@ottawa.ca) 613-806-1716
- Eucharia Ibeta (613-668-4410)
Timeline
Swing Shift Manager
Mcdonald's
09.2023 - Current
Supervisor
Herencia Agro- India
07.2021 - 06.2023
Personal Support Worker
Algonquin College
Marketing Management
Algonquin College
Post Graduate Diploma in Computer Application
Desh Bhagat University
Bachelors in Agriculture
Khalsa College Amritsar
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