Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rajane Victor

Brampton,ON

Summary

A dedicated, outgoing and friendly individual with strong skills of adaptability, creativity, reliability and a team player seeking a position with your progressing organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Swing Shift Manager

McDonald's
07.2019 - Current
  • Improved employee productivity by implementing efficient scheduling and task allocation strategies.
  • Enhanced team performance by providing regular coaching, training, and feedback sessions.
  • Maintained a safe and compliant work environment by enforcing company policies and industry regulations.
  • Addressed customer concerns promptly, leading to increased customer satisfaction rates.
  • Collaborated with other managers to develop long-term strategies for continuous business growth.
  • Ensured smooth shift transitions by maintaining thorough communication between teams and management.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

Administrative Assistant

Soufrière Tourist Board
08.2017 - 01.2019
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Guest Experience Manager

Jade Mountain Resort
02.2016 - 07.2017
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Educated guests about current promotions.
  • Directed calls to appropriate parties.
  • Provide support and assisted colleagues as required.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

Bachelor of Child And Youth Care - Child And Youth Care

Sheridan College
Brampton, ON
01.2028

GED -

Medix College
Brampton, ON
09.2022

Skills

  • Professional demeanor and attentive to detail
  • Exceptional Delegating abilities
  • Outstanding communication and relationship building skills
  • Successful leadership and collaborative skills
  • Highly organized, able to multi-task and accomplish multiple objectives
  • Efficient computing skills in Microsoft Office, Excel, PowerPoint and word
  • Passionate about effectively creating and implementing conflict resolution
  • Developed patience in a fast paced environment
  • Flexible and able to build strict deadlines

Languages

English
Limited Working
French
Elementary

Certification

Food Handler Certificate

June 2020




Standard First Aid with CPR + C/AED

March 2023



Timeline

Swing Shift Manager

McDonald's
07.2019 - Current

Administrative Assistant

Soufrière Tourist Board
08.2017 - 01.2019

Guest Experience Manager

Jade Mountain Resort
02.2016 - 07.2017

Bachelor of Child And Youth Care - Child And Youth Care

Sheridan College

GED -

Medix College

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Rajane Victor