Sunaina Bhardwaj
Abbotsford,Canada
Summary
Certified Dental Office Receptionist with a strong commitment to providing a caring and efficient experience for patients. Well organized and driven, dedicated to supporting the dental team by managing schedules, ensuring patient care, and maintaining smooth office procedures.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Receptionist, Practicum
Clayburn Dental
01.2025 - 01.2025
- Completed a two-week practicum in a dental office, gaining hands-on experience in patient scheduling, record management, and insurance verification.
- Built rapport with patients, ensuring a welcoming and comfortable environment while addressing their needs and inquiries.
- Cultivated strong working relationships with staff, enhancing team collaboration and efficiency.
- Gained familiarity with Tracker software ensuring accurate data entry and efficient patient flow.
Retail Sales Associate
Urban Behaviour
05.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers and provided outstanding customer service.
Retail Sales Associate
Bed Bath & Beyond
03.2022 - 04.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Food Attendant
A&W
07.2019 - 01.2022
- Delivered exceptional customer service and ensured accurate order processing.
- Prepared food items and operated kitchen equipment in compliance with health and safety regulations.
- Maintained a clean, organized, and welcoming environment for customers.
- Assisted in training and mentoring new team members to promote efficiency.
- Effectively managed multiple responsibilities in a fast-paced setting.
Retail Sales Associate
Forever 21
06.2017 - 05.2019
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Customer Service Cashier
Tim Hortons
05.2015 - 02.2017
- Delivered fast, friendly service in a high-volume environment.
- Prepared and served food and beverages to company standards.
- Handled transactions accurately and efficiently.
- Restocked and maintained cleanliness throughout shifts.
- Assisted customers with product knowledge and upselling.
- Collaborated with team members to ensure smooth operations.
- Consistently reliable and punctual for all shifts.
- Trained new employees on customer service protocols and cash handling procedures.
Education
Dental Receptionist Certificate
University of The Fraser Valley
Abbotsford, BC01-2025
Skills
- Data Entry
- Dental Knowledge
- Power Practice Software
- Patient Services
- Appointment Scheduling
- Insurance Verification
- Patient Flow Management
- Payment processing
- Adaptability
- Interpersonal communication
- Empathy
Certification
WHMIS (Workplace Hazardous Materials Information System) Certification – 2025
Timeline
Dental Receptionist, Practicum
Clayburn Dental
01.2025 - 01.2025
Retail Sales Associate
Urban Behaviour
05.2024 - 10.2024
Retail Sales Associate
Bed Bath & Beyond
03.2022 - 04.2023
Food Attendant
A&W
07.2019 - 01.2022
Retail Sales Associate
Forever 21
06.2017 - 05.2019
Customer Service Cashier
Tim Hortons
05.2015 - 02.2017
Dental Receptionist Certificate
University of The Fraser Valley
Similar Profiles
Brinly AngusBrinly Angus
Meat Wrapper and Media Specialist at Chet ClayburnMeat Wrapper and Media Specialist at Chet Clayburn
Joleen BizorikJoleen Bizorik
Project Coordinator at Clayburn ServicesProject Coordinator at Clayburn Services
Cain Glendon AllenCain Glendon Allen
Oil Refinery Worker at Clayburn Oil and GasOil Refinery Worker at Clayburn Oil and Gas