Summer Schaefer
Kitchener
Summary
Dedicated Social Service Worker student with 3+ years experience working within the community with knowledge of mental health, addiction and harm reduction tactics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Housing & Outreach Worker
The Working Centre
01.2022 - Current
- Supports with medical, legal and referring trauma supports.
- Helping homeless individuals transition into housing.
- Advocating on behalf of clients to access vital services within the community.
- Developing strong relationships with clients and organizations to establish a network of social services for clients in need.
- Ensuring harm reduction and overdose practices are followed.
- Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
- Maintained accurate client records by diligently documenting all interactions, interventions, and outcomes in the case management system.
Quality Control Inspector
Toyota Motor Manufacturing
08.2020 - 12.2021
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Server & Bartender
Hooters
01.2015 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Diploma Social Worker -
Humber College
04.2026
High School Diploma -
Huron Park Secondary School
06.2014
Skills
- Outreach Strategies
- Client Advocacy
- Community Engagement
- Crisis Management
- Collaboration and Teamwork
- Relationship Building
- De-Escalation Tactics
- Harm Reduction
Certification
- Indigenous Victim Services Certificate
- Indigenous Dispute Training
- First Aid Certified CPR/AED
- Naloxone & Overdose Response Training
- Mental Health & Addiction Training
- Sexual Assault & Trauma Training
Timeline
Housing & Outreach Worker
The Working Centre
01.2022 - Current
Quality Control Inspector
Toyota Motor Manufacturing
08.2020 - 12.2021
Server & Bartender
Hooters
01.2015 - 08.2020
High School Diploma -
Huron Park Secondary School
Diploma Social Worker -
Humber College
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