Summary
Overview
Work History
Skills
Timeline
Generic

Colin Nelson

Edmonton,Alberta

Summary

Results-oriented Housing Outreach Worker with 1 year of experience. Successful at community education and connecting individuals dealing with similar issues. Adept at cultivating personal relationships with clients and community members.

Overview

4
4
years of professional experience

Work History

Housing Outreach Worker

Bissell Centre
05.2023 - Current
  • Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
  • Developed strong relationships with local organizations to establish a network of support services for clients in need.
  • Supported homeless individuals transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
  • Advocated on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within the community.
  • Maintained accurate client records by diligently documenting all interactions, interventions, and outcomes in the case management system.

Sous Chef

Villa Bistro
08.2021 - 04.2023
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Acted as head chef when required to maintain continuity of service and quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.

Sous Chef

Earls Kitchen + Bar
08.2020 - 08.2021
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
  • Monitored food and labor costs to verify budget targets were met.
  • Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse menu offerings for guests.

Skills

  • Client Advocacy
  • Outreach strategies
  • Relationship Management
  • Client Needs Assessments
  • Collaboration and Teamwork
  • Attention to Detail
  • Certified in CPR/AED
  • Document Management
  • De Escalation Tactics

Timeline

Housing Outreach Worker

Bissell Centre
05.2023 - Current

Sous Chef

Villa Bistro
08.2021 - 04.2023

Sous Chef

Earls Kitchen + Bar
08.2020 - 08.2021

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Colin Nelson