Sumit Kumar
Calgary,AB
Summary
To secure a challenging position in a reputable organization to extend my learnings, knowledge and skills. Seasoned retail supervisor with a strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. diligent about monitoring shrinkage, managing records and keeping teams productive and motivated.Focused on driving revenue growth with proactive and strategic approaches.
Overview
1
1
Certification
Work History
Kitchen Helper
Taste Factory
- Innovated and prepared visually appealing dishes with unique flavor profiles
- Implemented time-saving methods for streamlined operations and timely service
- Enforced stringent sanitation standards, achieving top health inspection ratings.
Cashier/Crew Member
Circle K
- Efficiently handle customer purchases using cash, credit, or other methods
- Informs customers about loyalty programs or promotions
- Resolve customer concerns or direct them to the appropriate staff.
Cahier/Receptionist
Dosa Garden
- Greet customers warmly and ascertain problems or reasons for calling
- Assist with order placement or other related services
- Resolve customer complaints via phone, e-mail, or social media.
Customer Service Sales Representative
H&M
- Address customer inquiries promptly and professionally
- Organize merchandise to enhance the shopping experience
- Actively participate in training to enhance customer service skills.
Education
Supply Chain Management
SAIT College
Calgary, AB01.2023
Bachelor of Arts - Arts Education
All India Jat Heroes Memorial College
Rohtak07.2016
Skills
- Quick learner and multi-tasker
- Self-motivated
- Sales Expertise and great customer service
- Expert in Microsoft, Excel, and PowerPoint
- Good communication skills
- Adaptability
- Time management
- Interpersonal skills
Certification
- ProServe
- SellSafe CANNABIS Staff training (QCW)
- ProTect Security Staff Training
- Vulnerable Sector Police Clearance
- First Aid and CPR
- Security
- Mental Health Awareness
Availability
Weekdays - Mon to Fri, available after 12 PM
Weekends - Full-day available
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Kitchen Helper
Taste Factory
Cashier/Crew Member
Circle K
Cahier/Receptionist
Dosa Garden
Customer Service Sales Representative
H&M
Supply Chain Management
SAIT College
Bachelor of Arts - Arts Education
All India Jat Heroes Memorial College
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