Sumedha sharma
Surrey,BC
Summary
Moved from ALBERTA .Dynamic security professional with extensive experience at Walmart, adept at preventing theft and enhancing customer satisfaction. Recognized for strong judgment and exceptional interpersonal skills, consistently fostering a positive environment. Proficient in MS Office and committed to achieving company goals while maintaining attention to detail and accuracy in high-pressure situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
LOSS Prevention
Walmart store no 3151
11.2023 - Current
- Protects a company's bottom line
- Prevent shoplifting and other types of theft that negatively impact the company
- Improve customer satisfaction by ensuring that the correct amount of inventory is displayed and available for customers to purchase
- Prevents inventory deterioration or damage such as when inventory spoils or is wasted
- Reduces instances of employee theft
- Promote a culture of responsibility and safety that can lead to increased employee morale and investment in their jobs
- May prevent supplier error or fraud
- Reduces administrative errors including incorrect price listings and accounting errors
SECURITY GUARD
INTERCEPT SECURITY
09.2023 - Current
- Providing 24/7 security and surveillance services in a 30-story commercial building
- Patrolling the premises regularly to ensure the safety of employees and visitors
- Reporting any suspicious activity and individuals to local authorities
- Assisting in evacuating buildings during fire drills and other emergencies
Security Officer
365 PATROL
CALGARY, Alberta
10.2024 - 12.2025
- Responded to alarms and conducted investigations as required.
- Identified suspicious activity to determine appropriate response.
- Patrolled crowds during events to preserve order and promote security.
Security Guard
Loblaws
03.2023
- Controls access to client site or facility through the admittance process
- Observes and reports activities and incidents at an assigned client site
- Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment
- Patrol assigned site, and checks for unsafe conditions, hazards, security violations, and unauthorized persons
- Satisfy client needs by providing excellent customer service while minimizing risk to the client's property and assets
- Monitors intrusion detection systems using automated alarm and video monitoring software
- Ability to use computer systems
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations
Customer Service Representative (FULL TIME)
A&W
- Provide exceptional customer service to the customers
- Receive payment for orders
- Deal with the customers
- Maintain work area
Education
Diploma - Finance
University of Lethbridge
Lethbridge, AB12-2024
Bachelor's Degree - Agriculture
PU India
06.2021
Skills
- Great interpersonal skills including developing instant rapport with the customers by being friendly and welcoming
- Strong administrative, interpersonal, organizational, and communication skills
- Demonstrated attention to detail by verifying important information and documentation
- Good judgment, ability to work with minimal supervision, dependable, and results oriented
- Ability to continuously maintain a positive and friendly environment
- Savvy in computers and computer applications that are required, can learn new technology and computer programs quickly and easily
- Proficient in MS Office (Word, Excel, Outlook, etc) and various other applications
- Keyboarding skills of 40 wpm
- Dedicated and hardworking towards the company’s goals
- Ability to prioritize and complete tasks on time with accuracy
- Able to handle challenging situations and work under pressure with a focus on details without errors
Certification
British Columbia Basic Security License
- First-aid and CPR as well as Pro serve
Languages
3
Timeline
Security Officer
365 PATROL
10.2024 - 12.2025
LOSS Prevention
Walmart store no 3151
11.2023 - Current
SECURITY GUARD
INTERCEPT SECURITY
09.2023 - Current
Security Guard
Loblaws
03.2023
Customer Service Representative (FULL TIME)
A&W
Diploma - Finance
University of Lethbridge
Bachelor's Degree - Agriculture
PU India
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