sumedha sharma
Calgary,NL
Summary
A Licensed Security Guard, who is equipped with excellent communication skills, report writing, and computer skills. Comfortable being physically active for the entirety of extended shifts.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Guard
Loblaws
03.2023
- Controls access to client site or facility through the admittance process
- Observes and reports activities and incidents at an assigned client site
- Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment
- Patrol assigned site, and checks for unsafe conditions, hazards, security violations, and unauthorized persons
- Satisfy client needs by providing excellent customer service while minimizing risk to the client's property and assets
- Monitors intrusion detection systems using automated alarm and video monitoring software
- Ability to use computer systems
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations
SECURITY GUARD
INTERCEPT SECURITY
09.2023 - Current
- Providing 24/7 security and surveillance services in a 30-story commercial building
- Patrolling the premises regularly to ensure the safety of employees and visitors
- Reporting any suspicious activity and individuals to local authorities
- Assisting in evacuating buildings during fire drills and other emergencies
LOSS Prevention
Walmart store no 3151
11.2023 - Current
- Protects a company's bottom line
- Prevent shoplifting and other types of theft that negatively impact the company
- Improve customer satisfaction by ensuring that the correct amount of inventory is displayed and available for customers to purchase
- Prevents inventory deterioration or damage such as when inventory spoils or is wasted
- Reduces instances of employee theft
- Promote a culture of responsibility and safety that can lead to increased employee morale and investment in their jobs
- May prevent supplier error or fraud
- Reduces administrative errors including incorrect price listings and accounting errors
Assistant Manager
Verka
- Provided administrative support to ensure the efficient operation of the office
- Scheduled and confirmed appointments and meetings of employers
- Answered telephone and electronic inquiries and relay telephone calls and messages
- Greeted visitors and ascertained the nature of business
- Opened and distributed incoming regular and electronic mail and other material and coordinated the flow of information internally and with other departments and organizations
- Set up and maintain manual and computerized information filing systems
- Supervised and trained office staff about procedures
Customer Service Representative (FULL TIME)
A&W
- Provide exceptional customer service to the customers
- Receive payment for orders
- Deal with the customers
- Maintain work area
Education
Bachelor's Degree - Agriculture
PU India
06.2021
Diploma - Elementary Teacher Training
05.2018
Skills
- Great interpersonal skills including developing instant rapport with the customers by being friendly and welcoming
- Strong administrative, interpersonal, organizational, and communication skills
- Demonstrated attention to detail by verifying important information and documentation
- Good judgment, ability to work with minimal supervision, dependable, and results oriented
- Ability to continuously maintain a positive and friendly environment
- Savvy in computers and computer applications that are required, can learn new technology and computer programs quickly and easily
- Proficient in MS Office (Word, Excel, Outlook, etc) and various other applications
- Keyboarding skills of 40 wpm
- Dedicated and hardworking towards the company’s goals
- Ability to prioritize and complete tasks on time with accuracy
- Able to handle challenging situations and work under pressure with a focus on details without errors
Languages
English
Professional Working
Certification
- Alberta Basic Security License
- First-aid and CPR
Timeline
LOSS Prevention
Walmart store no 3151
11.2023 - Current
SECURITY GUARD
INTERCEPT SECURITY
09.2023 - Current
Security Guard
Loblaws
03.2023
Assistant Manager
Verka
Customer Service Representative (FULL TIME)
A&W
Bachelor's Degree - Agriculture
PU India
Diploma - Elementary Teacher Training
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