Sumanpreet Kaur Kaushal
Prince Rupert,BC
Summary
Accomplished Office Administrator and Dental Assistant with a proven track record at Greenwoods Dental Centre, enhancing office efficiency and patient satisfaction through expert time management and strong leadership. Skilled in office administration and staff management, significantly improved operational workflows and confidentiality protocols. Demonstrates a commitment to ethics-focused practices and superior administrative support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Administrator and Dental Assistant
Greenwoods Dental Centre
04.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
Office Administrator and Dental Assistant
Fairview Family Dental
05.2022 - 04.2023
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
General Dentist and Clinic Manager
Bangalore Dental Implant Center
12.2019 - 12.2020
- Participated actively within community events promoting oral health awareness and offering dental screenings, highlighting the importance of preventive care measures.
- Educated patients on proper oral hygiene practices, leading to improved overall oral health.
- Maintained detailed patient records to ensure accurate documentation of treatment plans and progress.
- Improved patient oral health by performing comprehensive dental examinations, diagnoses, and treatments.
- Maintained compliance with industry regulations and standards by staying informed about changes in laws or new guidelines for dentistry practices.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Improved patient satisfaction by implementing efficient healthcare management processes and procedures.
- Developed policies and procedures aligned with organizational goals while prioritizing patient-centered care.
Education
Postgraduate Diploma In Healthcare Management - Diploma With Honours
Northern Pures College
Scarborough 12.2021
Bachelor Of Dental Surgery -
Adesh University
India09.2019
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- File Organization
- Verbal Communication
- Leadership and supervision
- Scheduling appointments
- Inbound phone call handling
- Inventory Management
- Ethics-focused
- Staff Management
- Computer Skills
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Occupational Health & Safety Act – Workers/Employees Training
- ipac certified
- Standard First Aid CPR/AED Level HCP
- Registered Indian Dentist
- Gold medalist for academic performance
Additional Information
Reference available on request
Timeline
Office Administrator and Dental Assistant
Greenwoods Dental Centre
04.2023 - Current
Office Administrator and Dental Assistant
Fairview Family Dental
05.2022 - 04.2023
General Dentist and Clinic Manager
Bangalore Dental Implant Center
12.2019 - 12.2020
Postgraduate Diploma In Healthcare Management - Diploma With Honours
Northern Pures College
Bachelor Of Dental Surgery -
Adesh University
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