Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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SUKHWINDER MEHMI

Surrey,BC

Summary

Resourceful Personal Banking Associate known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, financial advising, and regulatory compliance. Excel at communication, problem-solving, and adaptability, ensuring success in meeting client needs and achieving banking objectives.

Overview

5
5
years of professional experience

Work History

Personal Banking Associate

TD canada trust
Surrey, BC
12.2022 - Current
  • Responded promptly to customer inquiries by phone or email in an efficient manner.
  • Explained various products and services available to customers such as online banking or mobile banking options.
  • Assisted customers in opening savings accounts, checking accounts, money market accounts, certificates of deposit, IRAs and other investments.
  • Performed daily cash balancing activities for teller drawers as well as ATM machines.
  • Attended professional development seminars to stay up-to-date on industry trends.

Customer Experience Associate

TD canada trust
Surrey, bc
04.2022 - 12.2022
  • Identified opportunities to improve the customer experience through feedback analysis.
  • Organized promotional events aimed at increasing brand awareness among target audiences.
  • Developed comprehensive procedures for handling escalated issues efficiently.
  • Maintained accurate records of all interactions with customers in CRM system.
  • Developed strategies to increase customer loyalty and retention rates.

Security Supervisor

Eagle eye
Surrey, BC
09.2021 - 10.2022
  • Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
  • Interacted regularly with other departments within the organization to promote collaboration between teams.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Organized regular meetings with key stakeholders providing updates on recent developments in Security operations.

Security Supervisor

Logixx security
VANCOUVER, BC
09.2020 - 03.2021
  • Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
  • Interacted regularly with other departments within the organization to promote collaboration between teams.
  • Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.

Web Developer

DOLON MEDIA
SURREY, BC
02.2020 - 09.2020
  • Provided technical support in resolving customer issues related to web development projects.
  • Debugged client-side issues related to web development projects.
  • Used Firebug or Chrome Developer to troubleshoot codes.
  • Integrated third-party APIs into existing websites and applications.
  • Designed database schemas to store user data securely.
  • Developed web applications using HTML, CSS, JavaScript and JQuery.

Web Developer/Design Engineer

SIBLICODE PVT. LTD.
CHANDIGARH

Education

Bachelor of Computer Science - Computer Science

CTIEMT
JALANDHAR
05-2015

High School Diploma -

GOVERNMENT SENIOR SECONDARY SCHOOL
PHILLAUR
03-2011

Skills

  • Branch operations
  • Financial Planning
  • Loan Processing
  • Debt management
  • Portfolio Management
  • Credit analysis
  • Transaction Processing
  • Bank Sales
  • Cash Handling Accuracy
  • Loan Closing
  • Teller Support
  • Cross-Selling and Partner Referrals
  • Financial Institution Regulations
  • Product Promotion
  • Teller background
  • Money Handling
  • Wealth Management
  • Balance Transfers
  • Investment Management

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native/ Bilingual

Timeline

Personal Banking Associate

TD canada trust
12.2022 - Current

Customer Experience Associate

TD canada trust
04.2022 - 12.2022

Security Supervisor

Eagle eye
09.2021 - 10.2022

Security Supervisor

Logixx security
09.2020 - 03.2021

Web Developer

DOLON MEDIA
02.2020 - 09.2020

Web Developer/Design Engineer

SIBLICODE PVT. LTD.

Bachelor of Computer Science - Computer Science

CTIEMT

High School Diploma -

GOVERNMENT SENIOR SECONDARY SCHOOL
SUKHWINDER MEHMI