Organized and reliable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Sales Associate
HomeSense
Langley, BC
09.2019 - 04.2021
Assisted customers in product selection and provided knowledgeable recommendations.
Maintained organized merchandise displays to enhance customer shopping experience.
Processed transactions accurately using point-of-sale systems and handled cash management.
Collaborated with team members to achieve daily sales targets and improve store performance.
Addressed customer inquiries and resolved issues, ensuring satisfaction and loyalty.
Adapted quickly to changing environments and learned new product information efficiently.
Security Guard
Blackstone Security
Burnaby, BC
05.2021 - 05.2022
Developed and implemented training programs for new security staff, enhancing team efficiency.
Coordinated response efforts during incidents, maintaining clear communication with emergency services.
Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
Reduced incidents of theft by maintaining a visible presence during patrols and monitoring CCTV systems.
Streamlined communication with team members for improved incident response times and overall efficiency.
Collaborated with management to develop security policies and procedures.
Cashier
Gas Station
Osoyoos, BC
06.2022 - 09.2023
Processed customer transactions accurately and efficiently using POS systems.
Assisted customers with product inquiries, enhancing overall shopping experience.
Maintained cleanliness and organization of checkout area to ensure smooth operation.
Handled cash and credit card payments while adhering to company policies.
Trained new cashiers on operational procedures and customer service standards.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Sales Associate
Staples
Burnaby, BC
05.2025 - Current
Provided exceptional customer service to improve shopping experiences and promote customer loyalty.
Assisted in inventory management, ensuring stock levels met customer demand and minimized shortages.
Managed returns, exchanges and refunds in accordance with store policy.
Built relationships with customers to encourage repeat business.
Collaborated with team members to achieve monthly sales targets.
Resolved customer complaints with patience and understanding, restoring customer confidence.