Antony Pio Silva
Edmonton
Summary
Dynamic Assistant Restaurant Manager with a proven track record at Freshii, excelling in shift management and food safety compliance. Enhanced customer satisfaction through effective staff training and development, while reducing wait times during peak hours. Recognized for maintaining top-rated health inspection scores by upholding rigorous hygiene standards.
Overview
10
10
years of professional experience
Work History
Assistant Restaurant Manager
Freshii
02.2024 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Assistant Restaurant Manager
Elephant Reach Hotel
08.2018 - 09.2023
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
Food and Beverage Supervisor
Elephant Reach Hotel
01.2016 - 08.2018
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
Education
MBA - Management
Cardiff Metropolitan University
Sri Lanka10-2016
High School Diploma -
St. Peter's College
Sri Lanka01-1996
Skills
- Shift management
- Food safety compliance
- Employee scheduling
- Staff training and development
Languages
English
Full Professional
Sinhalese
Native or Bilingual
Tamil
Full Professional
Timeline
Assistant Restaurant Manager
Freshii
02.2024 - Current
Assistant Restaurant Manager
Elephant Reach Hotel
08.2018 - 09.2023
Food and Beverage Supervisor
Elephant Reach Hotel
01.2016 - 08.2018
MBA - Management
Cardiff Metropolitan University
High School Diploma -
St. Peter's College
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