Rassanpreet Singh Mann
Surrey,Canada
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Long Haul Truck Driver
Golden Express Trucking
08.2025 - Current
- Delivered freight across long distances while adhering to safety regulations and road laws.
- Conducted pre-trip inspections to ensure vehicle readiness and compliance with safety standards.
- Managed delivery schedules, optimizing routes for timely arrivals while minimizing fuel consumption.
- Maintained accurate records of mileage, fuel usage, and delivery documentation for reporting purposes.
Rideshare Driver
Uber
06.2025 - Current
- Ensured timely and safe transportation for passengers across diverse locations.
- Utilized GPS navigation systems to optimize routes and reduce travel time.
- Provided exceptional customer service, receiving positive feedback from riders consistently.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Managed in-app communication with riders to enhance overall experience and satisfaction.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
Hosteller/Shunter
NSSL
06.2025 - 07.2025
- Operated shunting vehicles to efficiently move trailers and containers within yard.
- Coordinated with dispatch teams to ensure timely loading and unloading of freight.
- Monitored vehicle performance and conducted routine maintenance checks for optimal operation.
- Implemented safety protocols to reduce incidents and enhance workplace safety culture.
Assistant Manager
Jagdish Singh IOC Filling Station
11.2024 - 03.2025
- Oversee daily operations of gas station which includes: fuel dispensing, lube sale and convenience store
- Monitor inventory and coordinate deliveries with suppliers
- Dealing with key customers and address customer inquiries
- Communicate with customers regularly for feedback and to resolve issues
- Operate computerized cash registers; process credit card transactions and cash purchases compose balance sheets; operate cash drawers and carry out cash deposits
- Monitor sales performance, schedule staff shifts and supervise staff
- Ensure compliance with safety as per government norms
Hosteller/Shunter
NSSL (Loblaws)
08.2024 - 10.2024
- Operate and drive primarily tractor-trailor, long-combination vehicle and straight-body trucks weighing over 4500 kg to transport goods and materials over long distances
- Communicate with dispatcher, other drivers and customers using communication devices and on-board computers
- May transport hazardous products or dangerous goods
- Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle such as condition of equipment, and loading and unloading of cargo
Long Haul Truck Driver
Golden Express Trucking
06.2022 - 08.2024
- Operate and drive primarily tractor-trailor, long-combination vehicle and straight-body trucks weighing over 4500 kg to transport goods and materials over long distances
- Plan trip logistics and obtain required documentation to transport goods
- Perform pre-trip, en route and post-trip inspection of vehicle systems, equipment and accessories such as tires, lights and turning signals, brakes and cold storage
- Ensure cargo is secured properly in accordance with safety requirements and follow safety procedures for transporting dangerous goods
- Record cargo information, hours of service, distance travelled and fuel consumption
- Administer bills of lading and manually or electronically maintain log books
- Communicate with dispatcher, other drivers and customers using communication devices and on-board computers
- May perform emergency roadside repairs
- May drive as part of a two-person team or convoy
- May transport hazardous products or dangerous goods.
- Operate and drive primarily straight trucks to transport goods and materials mainly on local routes and short interurban routes
- Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle such as condition of equipment, and loading and unloading of cargo
- May drive special purpose trucks such as tow trucks, dump trucks, hydrovac trucks or cement mixing trucks.
Quality Control Executive
Dicot Healthcare
02.2020 - 09.2021
- Develop and carry out industrial health, safety and fire prevention plans and programs and conduct safety training programs
- Conduct work measurement or other studies
- Collect and compile operational or experimental data and assist in the development of estimates, schedules, specifications and reports
- Collect and analyze data and samples in support of quality assurance and industrial health and safety programs
- Develop manufacturing and processing procedures and variables, set machine or equipment controls, oversee production and inspect processes.
Industrial Training (Internship)
The Punjab State Cooperative Milk Producers’ Federation Limited, Verka Milk Plant
01.2019 - 07.2019
- Performed all sorts of quality checks on raw milk, cream, mixes and finished dairy products.
- Daily audits including weight checks, temperature checks, allergen checks and sanitation checks.
- Worked closely with raw material receiving and monitoring different chemical and biological tests. Reporting any deficiencies to the manager.
- Performed quality checks on numerous samples of regular milk, lactose free milk, cream and ice cream samples. Swabbing machinery for allergen, sanitation, listeria and pseudomonas.
- Chemical testing of concentration of sanitizers and lubricants. Monitoring the environment by air sampling and light intensity testing.
- Performed in-house lab testing like Butter fat testing, PH check, titratable acidity, viscosity, total solids, cryoscopy, coffee test, emulsion quality, sucrose and glucose tests, coliform testing, aerobic bacterial counts, yeast, mold and milk spores.
- Wrote clear and accurate logbooks and lab reports, updated quality control operating procedures using MS Office Suite (word, excel, Power Point, Outlook) and Web based technologies.
Education
Bachelor of Technology - Food Technology (B.Tech FT)
Punjab Agricultural University
Ludhiana, India01.2020
Skills
- Product Sampling
- Testing Procedures
- Report Preparations
- Equipment Calibration
- Interpersonal communication
- Team Management
- Analytical Skills:
- MS-Office
- MS-Excel/Spreadsheet
- MS-PowerPoint
Accomplishments
- Secured third position (Bronze medal) in 60 National School Rifle Shooting Championship.
- Participated consecutively for four years in All India Inter-varsity Championship (Rifle Shooting).
- Received University Merit Certificate for proficiency in Shooting (Sport).
- Participated in annual training camp of National Cadet Cops (NCC).
- Honored by PAU Alumni Association for excellence in sports.
- Possess BC Class 1 driving license (MELT) with no demerits and more than 3 years experience.
- Standard First Aid with CPR/AED Level C.
- Attended National Conference on Innovative Packaging Techniques for Food Products and its
Safety Aspects at Indian Institute for Packaging, Delhi Centre. - Participated in workshop on rural marketing and agri supply chain at IIM, Ahemdabad.
Languages
English
Punjabi
Hindi
Certification
- Possess BC Class 1 driving license (MELT) with no demerits and more than 3 years experience
- Standard First Aid with CPR/AED Level C
Timeline
Long Haul Truck Driver
Golden Express Trucking
08.2025 - Current
Rideshare Driver
Uber
06.2025 - Current
Hosteller/Shunter
NSSL
06.2025 - 07.2025
Assistant Manager
Jagdish Singh IOC Filling Station
11.2024 - 03.2025
Hosteller/Shunter
NSSL (Loblaws)
08.2024 - 10.2024
Long Haul Truck Driver
Golden Express Trucking
06.2022 - 08.2024
Quality Control Executive
Dicot Healthcare
02.2020 - 09.2021
Industrial Training (Internship)
The Punjab State Cooperative Milk Producers’ Federation Limited, Verka Milk Plant
01.2019 - 07.2019
Bachelor of Technology - Food Technology (B.Tech FT)
Punjab Agricultural University
AWARDS
Secured third position (Bronze medal) in 60th National School Rifle Shooting Championship, Participated consecutively for four years in All India Inter-varsity Championship (Rifle Shooting), Received University Merit Certificate for proficiency in Shooting (Sport), Participated in annual training camp of National Cadet Cops (NCC), Honored by PAU Alumni Association for excellence in sports
TRAININGS
- Attended Industrial Training at Verka Milk Plant, Ludhiana
- Attended National Conference on Innovative Packaging Techniques for Food Products and its Safety Aspects at Indian Institute for Packaging, Delhi Centre
- Participated in workshop on rural marketing and agri supply chain at IIM, Ahemdabad