Open To Work
Sukhpreet Kaur
Brampton,ON
Summary
Healthcare professional with comprehensive experience in medical administrative tasks and patient interaction. Known for effective office management, ensuring smooth operations and seamless patient flow. Emphasizes teamwork and adaptability, displaying excellent organizational skills and patient-centered approach.
Overview
8
8
years of professional experience
Work History
Medical Office Assistant
Family Medicine and Urgent Care Centre
06.2023 - 09.2025
- Efficiently managed patient scheduling and appointment bookings to enhance operational flow.
- Monitored office emails and voicemails for prompt communication with staff and patients.
- Triaged patients upon check-in to facilitate smooth workflow.
- Utilized Oscar EMR for updating patient demographics, processing referrals, and uploading medical reports.
- Confirmed eligibility by verifying patient health cards before appointments.
- Maintained examination room readiness through diligent preparation.
- Accurately collected and recorded patient measurements, vital signs and, performed phlebotomy.
- Supported physician in performing procedures such as IUD insertion/removal, stitches, Pap tests, stress tests, and ECG.
Shift Leader
Mark’s Warehouse
01.2023 - 06.2023
- Supervised daily operations to ensure adherence to quality and safety standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Coordinated shift schedules to optimize workforce efficiency and meet business demands.
- Implemented process improvements that enhanced team performance and reduced operational delays.
Customer Service Representative
Subway
01.2018 - 12.2022
- Assisted customers in selecting menu items and provided accurate order information.
- Resolved customer inquiries and concerns efficiently to enhance satisfaction.
- Operated point-of-sale system to process transactions accurately and promptly.
- Collaborated with team members to ensure timely service during peak hours.
- Trained new staff on operational procedures and customer service best practices.
Education
Diploma - Medical and Dental Office Administration (MDOA)
Springfield College of Healthcare, Management & Technology
Brampton, ONAssociate of Arts -
Alexander College
BurnabySkills
- Punctuality and reliability
- Attention to detail
- Team collaboration
- Adaptability and learning
- Organizational skills
- Multitasking abilities
- Computer proficiency
- Problem-solving skills
- HIPAA compliance
- Medical terminology knowledge
- Positive mindset
- Insurance verification expertise
- Data entry accuracy
Certificates
- Certificate - Phlebotomy
- Certificate - IM Injection (with Sub-Cutaneous, Intradermal Injection & Vaccinations)
- Certificate - ECG/EKG
- Certificate - IV Administration
- Certificate - Patient Health Assessment
- Certificate- First aid and CPR/AED
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
References
- Reference 1
Name: Sweetie Rani
Designation: Manager
Organization: Family Medicine and Urgent Care Center
Address: 15 Resolution Drive, Brampton, ON, L6Y 4X7
Phone: +1 647-229-6221
Email: sweetirani1409@gmail.com
- Reference 2
Name: Lovepreet Kaur
Designation: Manager
Organization: Subway
Address: 73A Thompson Dr N, Thompson, MB R8N 1Z7
Phone: +1 647-471-9401
Email: lovepreet881999@gmail.com
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteHybridTimeline
Medical Office Assistant
Family Medicine and Urgent Care Centre
06.2023 - 09.2025
Shift Leader
Mark’s Warehouse
01.2023 - 06.2023
Customer Service Representative
Subway
01.2018 - 12.2022
Diploma - Medical and Dental Office Administration (MDOA)
Springfield College of Healthcare, Management & Technology
Associate of Arts -
Alexander College