Caitlin Cardinal
13437 119 ST NW Edmonton,Alberta
Summary
Dedicated Medical Office Assistant with a proven track record at Canada Diagnostics Centre, adept in multitasking and organization. Excelled in providing exceptional customer service and maintaining confidentiality, demonstrating a strong work ethic and problem-solving skills. Achieved a positive work environment through effective communication and attention to detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Canada Diagnostics Centre
10.2023 - Current
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Provided prompt, polite and professional in-person and telephone customer service.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
Pharmacy Assistant
Remedy Rx
08.2022 - 08.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Education
Certificate - Flight Attendant Training
NorQuest College
Edmonton, AB04.2023
High School Diploma -
St. Paul Regional High School
St. Paul, AB06.2019
Skills
- Multitasking and Organization
- Problem-Solving
- Customer Service
- Attention to Detail
- Positive Attitude
- Time Management
- Reliability and punctuality
- Strong Work Ethic
Languages
English
Native or Bilingual
Certification
Aviation Food Safety
Certificate
Expiration 2026-03-31
Standard First Aid & CPR/AED Level C (BL)
Certificate
Expiration 2026-04-14
Timeline
Medical Office Assistant
Canada Diagnostics Centre
10.2023 - Current
Pharmacy Assistant
Remedy Rx
08.2022 - 08.2023
Certificate - Flight Attendant Training
NorQuest College
High School Diploma -
St. Paul Regional High School
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