Sukhdeep Sangha
Brampton,Ontario
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
1
1
Language
Work History
Transit Bus Operator
Canadian Delta Coach Inc
Toronto , Ontario
03.2019 - Current
- Provided passenger assistance, collected fares and offered schedule and route information.
- Transported customers to and from [Location].
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Assisted passengers with luggage and other items, loading and unloading with care.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Provided information about routes, destinations and timelines to inform passengers.
- Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Inspected bus for any mechanical issues before departure.
- Assisted passengers with inquiries and requests during trips.
Real Estate Broker
Homelife Silvercity Realty Inc.
Brampton, ON
07.2015 - Current
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Compared properties possessing similar features to determine competitive market prices.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Worked with special team to locate and develop properties in [Type] area.
- Appraised property values and assessed buyer income to determine feasibility of offer success.
Education
High School Diploma -
Dijkot Khalsa High School
Punjab, India 05.2001 -
Paralegal Diploma - Paralegal License
Law Society of Ontario
Toronto, ON 05.2001 -
Timeline
Transit Bus Operator
Canadian Delta Coach Inc
03.2019 - Current
Real Estate Broker
Homelife Silvercity Realty Inc.
07.2015 - Current
High School Diploma -
Dijkot Khalsa High School
05.2001 -
Paralegal Diploma - Paralegal License
Law Society of Ontario
05.2001 -