Suha Mariam
Surrey,BC
Summary
Looking forward to an opportunity in an atmosphere where I can make a difference and not just be another payroll figure, with an ambitious pace and desire to scale the peaks of professional experience
availability : 30 hours a week
MONDAY : OPEN AT ALL TIMES [FULL DAY]
TUESDAY : AVAILABLE 2:00 PM ONWARDS
WEDNESDAY : AVAILABLE 4:00 PM ONWARDS
THURSDAY : AVAILABLE 6:00 PM ONWARDS
FRIDAY : OPEN AT ALL TIMES [ FULL DAY ]
SATURDAY : FULL DAY - OPEN AT ALL TIMES
SUNDAY : FULL DAY -OPEN AT ALL TIMES
Work History
Customer Service Representative
Syed Noor Mohammed
03.2023 - 09.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support
- Exceeded established service goals while leveraging customer service, sales and employee management best practices
- Exceeded customer satisfaction by finding creative solutions to problems
- Organised: excellent planning skills and multitasking when required
- Quick learner: eager to learn and learns new things quickly and easily
Barista
Cafe Coffee Day
04.2021 - 07.2021
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
Associate of Science - General Science
Kwantlen Polytechnic University
Skills
- Communication friendly, interacts easily with others
- Teamwork: willing to collaborate with people of different backgrounds
- Reliability: will meet the deadline's on time
- Data Collection
- Complaint Resolution
Languages
Hindi
Full Professional
Timeline
Customer Service Representative
Syed Noor Mohammed
03.2023 - 09.2023
Barista
Cafe Coffee Day
04.2021 - 07.2021
Customer Service Representative
Associate of Science - General Science
Kwantlen Polytechnic University
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